Operating models, applications, networks, workflows – all are evolving at pace, placing huge demand on organisations’ infrastructure, workforce and systems. To meet these demands, you’ll need access to the best, most experienced tech contractors at pace.

That’s where our Managed Service Programmes (MSP) come in. We’ll make sure you have access to quality, business-critical tech contractors to keep your projects on-time, on-budget and on-point.

Responsive Image

Tech contractor supply via an MSP

With our MSPs, all your volume tech contractor recruitment needs are met by our team at speed. They’ll use our best-in-class tools, resources and technology to offer fully customisable solutions.

We’ll take responsibility for securing you access to quality contractors, tracking performance, driving value, and managing compliance and risks. Are you looking to gain access to the latest innovative tech solutions, drive cost efficiencies and truly harness the agility of a tech contractor workforce? A Hays MSP can help you.

How a Hays MSP adds value

With a Hays MSP, you’ll tap in not only to support from tech recruitment experts who know how to engage with the best tech contractors at scale, but also tried and tested methodologies to outsource your non-permanent sourcing, engagement and admin.

With us, you'll have access to a pipeline of ready-to-go, hard-to-find and skilled tech talent from highly specialist networks and communities. ​​​​​We’ll also include free access to our online training portal, Hays Learning, so you can encourage your existing workforce to upskill too.
Responsive Image

Your MSP questions, answered

What is a Managed Service Programme (MSP)?

A Managed Service Programme (MSP) consists of a recruitment outsourcing business taking responsibility for the management of sourcing, engagement and administration of a contingent workforce.
 
An MSP could cover anything from general programme management, to reporting and advising on contingent workforce spend, to supplier management, change implementation and compliance checks.
 
Most MSP providers support the client with a Vendor Management System (VMS), which supports and automates the processes of an MSP programme from request to invoicing.

What are the benefits of an MSP, particularly in the tech sector?

An MSP has a host of great advantages. Of course, quick access to a large number of contractors to help with your volume non-permanent workforce. But also cost savings, reduced time to hire, improved access to top talent, risk control, increased compliance and insights to help you make more informed decisions.
 
This takes on new significance in the tech world. Being able to evolve, scale and react quickly is key to achieving digital transformation objectives, and in a skills-short market, this can prove challenging. An MSP can help you get access to the tech talent you need – quickly and efficiently – at scale.

How much does an MSP with Hays cost?

Most MSPs are charged as either a percentage of contingent workforce spend, or a price per transaction fee. However, a fixed fee or even a performance-based pricing model, where savings are shared, can be agreed.

What MSP models are most suited to the tech industry?

The most common MSP models are Master Vendor MSP, Neutral Vendor MSP and the Hybrid MSP. Typically considered the fastest and most-effective model for recruiting tech workers, the Master Vendor MSP uses only a single supplier for managing and completing your temporary and non-permanent hiring needs. A Neutral Vendor MSP will see your solutions provider use several agencies – giving you access to more specialist tech skills – and the Hybrid MSP is a combination of both.
 
In their recent Global MSP landscape report Staffing Industry Analysts also noted Contingent RPO or Direct Sourcing – which cuts out the use of agencies – as an emerging model in its own right.

How many temporary or contract workers do I need to be using to justify using a tech MSP?

An MSP can cover anything from 150 workers to 10,000 workers. Typically, you'd be looking for your spend to be at least £3 million per annum, although we do have packages for lower volumes.
 
Importantly with an MSP, you’ll have constant access to the tech contractors and temps that you need to make your projects a success, as well as any other interim staff you may require. If taking on tech contractors on scale, an MSP who understands the specific needs of the tech industry is critical.

How much will I save using an MSP for technology roles?

Typical savings achievements in year one of a new MSP are between 15-20% of a current non-permanent spend.
 
This is achieved via the use of cost controls such as benchmarked rate cards across all roles, margin management across all non-permanent suppliers and optimised sourcing for all vacancies resulting in lower submitted bill rates.
 
This is very beneficial particularly for the hiring of a tech-savvy contingent workforce, as high demand for tech staff can put a strain on conventional recruitment budgets.

Not sure if a Managed Service Programme is for you?

Talk to us, or download our MSP Buyers’ guide and discover everything you need to know.