Project Services

Accelerate the delivery of technology change and business transformation through a flexible SOW service portfolio.

Talk to our Project Services team

Project Services, collaborative by design

Enterprises are under pressure to accelerate digital transformation, modernise legacy systems and strengthen cybersecurity – all while competing for scarce cloud, data, cyber and digital skills.

Hays Project Services mitigates this pressure by meeting the growing demand for scalable, flexible and results driven technology project and resourcing services. Underpinned by our collaborative approach, we provide agile SOW solutions, ensuring you achieve your programme goals, deliver target benefits and maximise budgets.  
 
Our in-house Project Management Office (PMO) assures consistent delivery of project objectives across all delivery models.

Delivery models: increase capacity, embed transparency


Explore our Project Services portfolio and find the best delivery model for your goals:

Resource Augmentation

A flexible model that is ideal for resolving capability gaps during surges in demand

Interim SOW

For agile engagement of technology and project leadership experts within a structured SOW and capped costs

Managed Resourcing

Provides the flexible, scalable and accountable SOW talent model enterprises need as priorities shift and workloads change

Managed Projects

An outcome-based model where our PMO owns project delivery, team management, and execution of defined deliverables


 

How Project Services can benefit your organisation

 

Increased delivery capacity

Augment internal teams or outsource project delivery to suit your priorities, timelines, and risk profile.

 

Rapid access to scarce skills

Mobilise specialist capability across cloud, data, cybersecurity, and digital disciplines.

 

Predictable cost and delivery control

Maintain clarity through structured statements of work, competitive rate cards, and PMO‑led governance.

 

Agility as priorities shift

Stay agile with a ready-to-deploy managed bench and “as a service” (AAS) squads.

 

Stronger internal capability

Build long‑term value through structured knowledge transfer embedded in every engagement.

 

Contact our Project Service team

Delivery insights from Project Services


Our perspective on structured SOW delivery and outcome‑focused models, informed by our real‑world delivery experience.

How structured SOW delivery models bring clarity, ownership and accountability

As project workloads increase, organisations need clearer structure, defined ownership and better visibility of progress.

In this video, Molly Ellis outlines how statement‑of‑work delivery models clarify scope, responsibility and performance measurement - helping organisations maintain momentum, access the right expertise at the right time.

Outcome‑based delivery: driving meaningful outcomes

Outcome‑based delivery continues to grow, but misconceptions can restrict where and how these models are applied.

In this video, Molly Ellis addresses the most common myths and explains how outcome‑focused approaches improve visibility, structure and confidence across complex, multi‑workstream delivery environments.

 

What you can expect from Project Services

Our in-house Project Management Office (PMO) supports an end-to-end engagement approach, from initial discovery through to transition and knowledge transfer. Governance, reporting and documentation are embedded throughout to enable enterprises to retain intellectual capital and build long term internal capability.

  • Requirements analysis

    We work with you to translate project objectives into clear delivery requirements, covering scope, priorities, constraints, risks, dependencies, and governance needs. This informs delivery planning, resourcing, and capability alignment across the project or programme.

  • Agile resourcing

    Detailed analysis of work demand ensuring you procure the correct skill sets, tasks and specific effort required to maximise budgets.

  • SOW creation

    We establish a statement of work that sets out agreed scope, deliverables, timelines, and governance, ensuring clarity and alignment before delivery begins.

  • Onboarding and offboarding

    Enable productivity from day one through effective onboarding and ensure a seamless transition to “business as usual” via structured offboarding and knowledge transfer.

  • Progress reporting & reviews

    Gain clear delivery visibility through ongoing SOW reporting and regular service reviews, supporting knowledge capture and the early identification of risks, mitigation, delivery performance, and financial position.

  • Delivery operations support

    Our ongoing service delivery approach reduces internal overheads and lowers the overall cost of project delivery.

Meet our Project Services team

 

Our Project Services team brings deep experience across complex and multi-programme delivery environments, combining PMO leadership, SOW governance and specialist delivery expertise to support organisations at scale.

  • David Elliot-Smith
    Head of Project Services

    Connect on LinkedIn
    david.elliott-smith@hays.com

    David leads Project Services at Hays, bringing over 25 years’ experience across the UK and Global technology contract and professional services sectors. His career includes senior leadership roles at Reed, Volt, SThree, Kelly OCG and Experis (MPG).

    He has a proven track record of building and scaling delivery‑led services, combining commercial growth with operational excellence and service innovation. His expertise spans structured delivery models, PMO leadership and SOW governance across complex programmes.

  • Molly Ellis
    Project Services Sales Director

    Connect on LinkedIn
    molly.ellis@hays.com

    Molly Ellis is a Project Services Sales Director at Hays, based in Bristol. She works closely with organisations to shape and deliver structured project and statement‑of‑work models that bring clarity, accountability and measurable outcomes across complex technology‑led programmes.

    With extensive experience supporting technology‑led change initiatives, Molly partners with clients to align delivery models to business objectives, ensuring the right expertise is deployed at the right time through outcome‑based engagements.

Talk to us about Project Services


  • Ready to deliver your technology and change projects with confidence?
    Complete the form to request a call back and discuss how our Project Services team can support your delivery objectives:


     
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