During the early months of the Covid-19 pandemic, it seemed that everybody wanted to take advantage of the extra time on their hands and learn a new skill.
But as the confusion and uncertainty of those early months gives way to an understanding that we are entering a new era of work, this eagerness to learn has not gone away. In fact, as professionals increasingly understand that to thrive in this new world, specific technical and soft skills need to be honed and emphasised, the desire to improve their existing skillsets and upskill in new areas has only grown.
In a recent survey, we asked over 2,100 professionals about upskilling. The overwhelming majority (98%) say they would use an online training platform to develop their technical or soft skills, and the skillsets they are most interested in developing cover a range of areas.
Professionals today want to develop a variety of technical skills via online training – the most commonly cited being:
However, our survey also revealed that professionals were even more interested in developing soft skills via online training.
This is perhaps unsurprising – recent months have proved to most of us that those professionals who are able to adapt to change, who have continued to communicate effectively even when using remote working tools and who have shown the ability to think critically and proactively solve new problems are those who are best placed to succeed in our rapidly-evolving new normal.
Those soft skills professionals most want to develop via online learning include:
When it comes to where the responsibility lies for upskilling professionals, the onus falls to both employers and employees – employers stand to reap the rewards if they provide their staff with training and development opportunities, and employees will also benefit from maintaining a ‘continuous learning’ mindset.
Advice for employees:
Advice for employers:
If you’re a professional looking for further advice and insights to help you navigate the evolving world of work, discover more here. If you’re an employer, access our collection of resources on how to manage your team, undertake interviews and successfully onboard candidates remotely as we move forward.
Alternatively, contact your Hays consultant now.
Jane joined Hays in 1994 as an Associate. Initially recruiting within the Accounting and Finance in Scotland she progressed to Regional Director in 1999 running all Hays Finance, Office Support and Customer Contact recruitment across the North East of England.
Moving to Hays Australia in 2001 as Regional Director for offices across the Sydney and Canberra specialisms included Finance, Procurement, IT, and Banking. Jane also launched Hays Life Sciences in Australia and was instrumental in the development of the national Healthcare and Education business. In 2006 Jane was appointed a Senior Regional Director.
Jane returned to the UK in July 2013 initially completing a number of operational project roles in Cambridge and Chelmsford before taking responsibility, in 2015, as Regional Director for 6 offices across Essex and Suffolk. In 2017 Jane was appointed as the Managing Director for the East of England region, covering 17 offices. She also currently sits on the council for the CBI in the East of England.
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