UK HAYS LEARNING 
TRAINING PLATFORM PRIVACY POLICY

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INTRODUCTION

  • This Privacy Policy explains what we do with your personal data, whether we are in the process of introducing ourselves to you, helping you to find a job, continuing our relationship with you once we have found you a role, providing you with a service, receiving a service from you, using your data to ask for your assistance in relation to one of our Candidates, or you are visiting our website.
  • It describes how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.
  • This Privacy Policy applies to the personal data of our Website Users, Temporary Workers, Prospective Candidates, CandidatesClientsSuppliers, and other people whom we will contact in order to find out more about our Candidates or whom they indicate is an emergency contact. It also applies to the emergency contacts of our Staff. To be clear, if you are a member of Hays' Staff, you should refer to the Hays' Staff Privacy Policy which is available on the Hays intranet.
  • For the purpose of applicable data protection legislation (including but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the "GDPR"), the company responsible for your personal data ("Hays" or "us") can be found here.
  • It is important to point out that we may amend this Privacy Policy from time to time. Please just visit this page if you want to stay up to date, as we will post any changes here.
  • If you are dissatisfied with any aspect of our Privacy Policy, you may have legal rights and, where relevant, we have described these as well.
  • This Privacy Policy applies in relevant countries throughout our international network. Different countries may approach data privacy in slightly different ways and so we also have country-specific parts to this Privacy Policy. You can find country-specific terms for your jurisdiction here. This allows us to ensure that we're complying with all applicable data privacy protections, no matter where you are.
     

HOW TO USE THIS PRIVACY POLICY

  • This Privacy Policy tells you a few things about how we use your personal data, and perhaps more importantly, what your rights are in relation to this (you have, for example, the right to ask us to delete or confirm what information that we hold about you at any time, withdraw any consents that you have given and/or lodge a complaint with supervisory authority if you are not happy about something we have done).
  • The Privacy Policy is divided into a short-form "at a glance" section and a long-form section.
  • The "at a glance" section is just a few short pages providing you with an overview under the following headings:
    • What kind of personal data do we collect?
    • How do we collect your personal data?
    • How do we use your personal data?
    • Who do we share your personal data with?
    • How do we safeguard your personal data?
    • How long do we keep your personal data for?
    • How can you access, amend or take back the personal data that you have given to us?
    • How do we store and transfer your data internationally?
    • Who is responsible for processing your personal data when you access the Hays website?
    • What are cookies and how do we use them?
    • How to reject cookies
  • After that, there is a long-form section covering each of these areas in more detail. If you want to know more about a particular area, you can simply click-through this document: we have provided hyperlinks in the "at a glance" section to take you to the relevant part of the long-form section.
  • If you want to go back to the "at a glance" section, simply scroll up – both the "at a glance" section and the long-form section are contained in this same document.
  • This Privacy Policy also contains a number of defined terms, so we have included a glossary at the end of this document. If you are unsure what any of these defined terms means, you can simply click on the term and a hyperlink will take you to the relevant part of the glossary.
     

This Privacy Policy is divided into different sub-sections for each of the different categories of people who may need to read it (for example, under the "What kind of personal data do we collect?" section, there are "Candidate" and "Website User" sub-sections, as well as sections for the other types of people to whom this Privacy Policy applies). The Privacy Policy contains different information depending on what section you are looking at, so please make sure you are looking at the correct section.

SHORT FORM "AT A GLANCE" SECTION

What kind of personal data do we collect?

  • CANDIDATE DATA: In order to provide the best possible employment opportunities that are tailored to you, we need to process certain information about you. We only ask for details that we think will genuinely help us to help you, such as your name, age, contact details, education details, employment history, emergency contacts, immigration status, financial information (where we need to carry out financial background checks), and social security number (and of course you may choose to share other relevant information with us). Where appropriate and in accordance with local laws and requirements, we will also collect information related to your health, diversity information or details of any criminal convictions.
  • If you would like a more detailed description of the personal data that we collect about you, please click here.
  • To the extent that you access our website or click through any links in an email from us, we will also collect certain data from you. If you would like more information about this, please click here.
  • PROSPECTIVE CANDIDATE DATA: If we see your information online and we think that it looks like you might be interested in, or might benefit from, our services, we will collect and use such information about you to assess how we might be able to help you out and to get in touch.
  • If you would like a more detailed description of the personal data that we collect about you, please click here.
  • To the extent that you access our website or click through any links in an email from us, we will also collect certain data from you. If you would like more information about this, please click here..
  • TEMPORARY WORKER DATA: If we employ or engage you directly as a Temporary Worker, we need to process certain extra information (in addition to the information collected from Candidates) in order to ensure a smooth Temp Relationship. We only collect important information such as staff numbers or other identifiers, start dates, bank details and details of previous remuneration, pensions and benefit arrangements. Where appropriate and in accordance with local laws and requirements, we may also collect, by inference, information related to trade union membership, sexual orientation and child care or carer arrangements when you provide us with information about deductions from your salary for trade union membership or childcare vouchers or details about your emergency contact.
  • If you would like a more detailed description of the personal data we collect in this way, please click here.
  • To the extent that you access our website or click through any links in an email from us, we will also collect certain data from you. If you would like more information about this, please click here.
  • CLIENT DATA: If you are a Hays Client, we need to collect and use information about you, or individuals at your organisation, in the course of providing you or offering you services such as: (i) finding Candidates who are the right fit for you or your organisation; (ii) providing you with a Managed Service Provider ("MSP") programme(or assisting another organisation to do so); (iii) providing you with Recruitment Process Outsourcing ("RPO") services (or assisting another organisation to do so); (iv) providing services to your employees, such as training courses to teaching staff who work for our Clients, in the education sector and/or (v) notifying you of content published by Hays which is likely to be relevant and useful to you (for example our Global Skills Index).
  • If you would like a more detailed description of the personal data that we collect in this way, please click here.
  • To the extent that you access our website or click through any links in an email from us, we will also collect certain data from you. If you would like more information about this, please click here.
  • SUPPLIER DATAWe need a small amount of information from our Suppliers to ensure that things run smoothly. We need contact details of relevant individuals at your organisation so that we can communicate with you. We also need other information such as your bank details so that we can pay for the services you provide (if this is part of the contractual arrangements between us).
  • If you would like a more detailed description of the personal data that we collect about you, please click here.
  • To the extent that you access our website or click through any links in an email from us, we will also collect certain data from you. If you would like more information about this, please click here.
  • PEOPLE WHOSE DATA WE RECEIVE FROM CANDIDATES AND STAFF, SUCH AS REFEREES, EMERGENCY CONTACTS AND DEPENDANTS: In order to provide Candidates with suitable employment opportunities, to provide for certain eventualities for them and our Staff and to allow Staff to access certain benefits or employment rights, we need some basic background information. We ask for very basic contact details, so that we can get in touch with you either for a reference or because you’ve been listed as an emergency contact or a dependent for one of our Candidates or Staff
  • If you would like a more detailed description of the personal data that we collect about you, please click here.
  • WEBSITE USERS: We collect a limited amount of data from our Website Users which we use to help us to improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, the frequency with which you access our website, and the times that our website is most popular.
  • If you would like to find out more information about what data we collect about you when you visit our website, please click here.
     

A number of elements of the personal data we collect from you are required to enable us to fulfil our contractual duties to you or to others. Where appropriate, some data, for example Candidates'social security number, are required by statute or other law in some jurisdictions. Other items will simply be needed to ensure that our relationship can run smoothly.

Depending on the type of personal data in question and the grounds on which we are processing it, should you decline to provide us with such data or ask us to stop processing it, we may not be able to fulfil our contractual requirements or, in extreme cases, may not be able to continue with our relationship.

For details of the legal bases that we rely on to be able to use and process your personal data, please click here.

How do we collect your personal data?

  • CANDIDATE DATA: We collect your personal data either:
  1. From you; or
  2. From third parties.
  • If you want to know more about how we collect your personal data, please click here.
  • In addition, to the extent that you access our website or read or click on an email from us, we will also collect certain data automatically or through you providing it to us. For more information please click here.
  • PROSPECTIVE CANDIDATE DATA: We collect your personal data from third parties (for example via social media, professional networking, job aggregators and job site providers, and RPO or MSP suppliers where they refer you to us).
  • If you would like to know more about how we collect your personal data, please click here.
  • To the extent that you access our website or read or click on an email from us, we will also collect certain data automatically or through you providing it to us. For more information please click here.
  • TEMPORARY WORKERS DATA: We collect your personal data either:
  1. From you; or
  2. From third parties.
  • If you want to know more about how we collect your personal data, please click here.
  • In addition, to the extent that you access our website or read or click on an email from us, we may also collect certain data automatically or through you providing it to us. For more information please click here.
  • CLIENT DATA: We collect your personal data either:
  1. From you; or
  2. From third parties (e.g. our Candidates or Temporary Workers) and other limited sources (e.g. online and offline media).
  • If you would like to know more about how we collect your personal data, please click here.
  • In addition, to the extent that you access our website or read or click on an email from us, we will also collect certain data automatically or through you providing it to us. For more information please click here.
  • SUPPLIER DATA: We collect your personal data during the course of our work with you.
  • In addition, to the extent that you access our website or read or click on an email from us, we will also collect certain data automatically or through you providing it to us. For more information please click here.
  • PEOPLE WHOSE DATA WE RECEIVE FROM CANDIDATES AND STAFF, SUCH AS REFEREES, EMERGENCY CONTACTS AND DEPENDANTS: We collect your contact details only where a Candidate or a member of our Staff puts you down as their emergency contact or dependent or where a Candidate gives them to us in order for you to serve as a referee.
     
  • WEBSITE USERS AND RECIPIENTS OF EMAILS: We collect your data automatically via cookies when you visit our website, in line with cookie settings in your browser. If you would like to find out more about cookies, including how we use them and what choices are available to you, please click here . We will also collect data from you when you contact us via the website, for example by using the chat function. Some of our emails contain a snippet of code, invisible to the naked eye, called a tracking pixel that allows us to understand which of our messages are being opened. If you would prefer that this information was not collected, please disable automatic download of images in your email software or service.

How do we use your personal data?

  • CANDIDATE DATA: The main reason for using your personal details is to help you find employment or other work roles that might be suitable for you. The more information we have about you, your skillset and your ambitions, the more bespoke we can make our service. Where appropriate and in accordance with local laws and requirements, we will also use your personal data for things like marketing our services to you, profiling and diversity monitoring. Where appropriate, we will seek your consent to undertake some of these activities.
  • For more details on how we use your personal data, please click here.
  • PROSPECTIVE CANDIDATE DATA: We use Prospective Candidate information in order to work out whether you might be interested in, or might benefit from, our services, and if so, to assess whether and how we may be able to help you out. If we think we can help you, we will use your information to get in touch with you about our services.
  • For more details on how we use your personal data, please click here.
  • TEMPORARY WORKER DATA: If we employ or engage you directly as a Temporary Worker, the main reason for using your personal details is to ensure the smooth running of our Temp Relationship[59] and to comply with our contractual and other duties to each other, and to our Clients, as part of our Temp Relationship and our duties to third parties such as tax authorities and government agencies.
  • For more details on how we use your personal data, please click here.
  • CLIENT DATA: The main reason for using information about Clients is to enable us to introduce ourselves to you and to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly. This will involve: (i) identifying Candidates who we think will be the right fit for you or your organisation; (ii) providing you with an MSP programme (or assisting another organisation to do so); (iii) providing you with RPO services (or assisting another organisation to do so); and/or (iv) providing services to your employees, such as training courses to teaching staff who work for our Clients in the education sector. The more information we have, the more bespoke we can make our service.
  • For more details on how we use your personal data, please click here.
  • SUPPLIER DATA: The main reasons for using your personal data are to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly, and to comply with legal requirements.
  • For more details on how we use your personal data, please click here.
  • PEOPLE WHOSE DATA WE RECEIVE FROM CANDIDATES AND STAFF, SUCH AS REFEREES, EMERGENCY CONTACTS AND DEPENDANTS: We use referees’ personal data to help our Candidates to find employment which is suited to them. If we are able to verify their details and qualifications, we can make sure that they are well matched with prospective employers. Where a referee is being asked to give a reference based on their professional experience of a Candidate, and where we think that they may be interested in becoming a Client of ours, we may also use their details to reach out to get in touch in that alternative capacity. We use the personal details of a Candidate or Staff member's emergency contacts in the case of an accident or emergency affecting that Candidate or member of Staff. We use the personal data of the dependants or other beneficiaries of Staff to allow that Staff member to access certain benefits or employment rights.
  • For more details on how we use your personal data, please click here.
  • WEBSITE USERS: We use your data to help us to improve your experience of using our website, for example by analysing your recent job search criteria to help us to present jobs to you that we think you'll be interested in. If you are also a Candidate or Client of Hays, we will use data from your use of our websites to enhance other aspects of our communications with, or service to, you.
  • If you would like to find out more about cookies, including how we use them and what choices are available to you, please click here.
  • Please note that communications to and from Hays' Staff including emails will be reviewed as part of internal or external investigations or litigation where necessary.
     

Who do we share your personal data with?

  • CANDIDATE DATA: We will share your personal data with various parties, in various ways and for various reasons. Primarily we will share your information with prospective employers to increase your chances of securing the job you want. Unless you specify otherwise, we will also share your information with any of our group companies and associated third parties such as our service providers and selected job aggregators where we feel this will help us to provide you with the best possible service and maximise your chances of getting what you want.
  • If you would like to see a more detailed list of who we will share your personal data with, in appropriate circumstances, please click here.
  • PROSPECTIVE CANDIDATE DATA: Where we have identified you as a Prospective Candidate we may share your information with any of our group companies and associated third parties such as our service providers in order to get in touch with you about our services.
  • If you would like to see a more detailed list of who we will share your personal data with, in appropriate circumstances, please click here.
  • TEMPORARY WORKER DATA: If we employ or engage you directly as a Temporary Worker, we may share your personal data with a number of additional parties in order to ensure the smooth running of our Temp Relationship. For example, we may share your personal data with appropriate colleagues within Hays (this may include colleagues in overseas offices), with a Client and, if appropriate, medical professionals such as your GP or an occupational health specialist.
  • If you would like to see a more detailed list of who we will share your personal data with, in appropriate circumstances, please click here.
  • CLIENT DATA: We will share your data: (i) primarily to ensure that we provide you with a suitable pool of Candidates; (ii) to provide you with an MSP programme (or assist another organisation to do so); (iii) to provide you with RPO services (or assist another organisation to do so); and/or (iv) to provide services to your employees, such as training courses to teaching staff who work for our Clients in the education sector. Unless you specify otherwise, we will share your information with any of our group companies and associated third parties such as our service providers to help us meet these aims.
  • If you would like to see a more detailed list of who we will share your personal data with, in appropriate circumstances, please click here.
  • SUPPLIER DATA: Unless you specify otherwise, we will share your information with any of our group companies and associated third parties such as our service providers and organisations to whom we provide services.
  • If you would like to see a more detailed list of who we will share your personal data with, in appropriate circumstances, please click here.
  • PEOPLE WHOSE DATA WE RECEIVE FROM CANDIDATES AND STAFF, SUCH AS REFEREES, EMERGENCY CONTACTS AND DEPENDANTS: Unless you specify otherwise, we will share your information with any of our group companies and associated third parties such as our service providers and organisations to whom we provide services.
  • If you would like to see a more detailed list of who we will share your personal data with, in appropriate circumstances, please click here.
  • WEBSITE USERS: Unless you specify otherwise, we will share your information with providers of web analytics services, marketing automation platforms and social media services to make sure any advertising you receive from us is targeted to you.

How do we safeguard your personal data?

  • We care about protecting your information. That's why we put in place appropriate measures that are designed to prevent unauthorised access to, and misuse of, your personal data.
  • For more information on the procedu