Your new company

I am thrilled to be working with an award-winning financial services organisation who are looking for a detail-oriented and reliable Complaints Data Administrator to join the Complaints Team on a temporary basis.

Your new role

This role is crucial in supporting the accurate and timely input of complaints data into internal systems, ensuring compliance with regulatory standards and internal procedures.

• Accurately input and update complaints data into the complaints management database.
• Review incoming complaints documentation for completeness and clarity.
• Liaise with internal teams to clarify or obtain missing information.
• Maintain data integrity and ensure all entries meet quality and compliance standards.
• Assist in generating reports and summaries for internal stakeholders.
• Support the wider Complaints Team with administrative tasks as required.

What you'll need to succeed

• Previous experience in a data entry or administrative role, ideally within financial services or a regulated environment.
• High level of accuracy and attention to detail.
• Strong organisational and time management skills.
• Proficient in Microsoft Office applications, particularly Excel and Outlook.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion and professionalism.

What you'll get in return

This is a temporary role expected to last up to 3 months depending on workload. City centre location offering a hybrid model with full time hours. Hourly rate of £13.71/hour.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.