Service Transition Lead
JOB_53190404689878Job type
ContractLocation
Newcastle (Tyne & Wear)Working Pattern
Full-timeSpecialism
Projects & Change ManagementIndustry
Technology & Internet ServicesPay
Day rate inside IR35
IT Service Transition Manager
Hays Recruitment are working with an organisation based in Newcastle to recruit an IT Service Transition Lead on a temporary basis. The Service Transition Lead will be responsible for IT Service Transition. This includes the Service Transition framework, creating operating models, risk management, developing required processes, and managing the acceptance criteria needed to ensure effective and efficient service setup and change.
Contract till 2027
Inside IR35
Hybrid in Newcastle Upon Tyne
Key Responsibilities (Summary):
- Manage and improve the Service Transition framework
- Ensure continuity of service beyond Go-Live
- Engage with business stakeholders to understand their requirements and translate them into effective Service Designs
- Collaborate with technical domain leads to integrate new technologies and solutions into service architectures
- Play an integral part in the governing stage gates, including project approvals and ‘Go / No Go’ decision-making.
- Assess and manage risks associated with service design, transition and implementation, ensuring mitigation strategies are in place
- Facilitate regular stakeholder meetings to review progress and address concerns
What you need to do now
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Talk to Megan Dodd, the specialist consultant managing this position
Located in Newcastle, Orega, 2 St James' GateTelephone 0333 010 6390