Senior Housing Officer

4676717
  • Job type

    Permanent
  • Location

    Liverpool
  • Working Pattern

    Full-time
  • Specialism

    Social Housing
  • Industry

    Property & Real Estate
  • Pay

    44.5k per annum

Senior Housing Officer - Liverpool - FTC MAT Cover

We have an exciting opportunity to recruit a Senior Housing Officer on a FTC for a minimum of 11 months in Liverpool. This is a full-time, office based role, with a requirement to work outside office hours on occasion for evening meetings, with also a requirement to participate in an Out of Hours duty rota once in every 5 weeks.

We're looking for an enthusiastic, dynamic and customer-focused individual to join the team and you'll be directly managing 3 staff members, so a degree of experience in line management is essential for the role. You will also require a driving licence with access to your own vehicle, with valid business insurance.

Your new role

  • Delivery of housing management services across a small patch, including lettings, rent arrears control, voids and tenancy management.

  • Overseeing Complaints Handling Code and submission & monitoring of annual performance reports

  • Preparing reports for resident committees, attending resident meetings and providing administrative support

  • Assisting with the development and implementation of improvement plans for the service

  • Working closely with colleagues, stakeholders and other teams to maintain and build positive relationships

  • Carrying out project work as required on behalf of the Directors/Chief Exec

What you'll need to succeed

  • A minimum of 12 months' housing management experience with line management responsibilities

  • Strong knowledge and understanding of housing legislation and good practice including the Complaints Handling Code

  • Ability to work under pressure and meet deadlines

  • Managing projects and complex casework

  • Able to attend evening meetings, work an on call rota and work from office 5 x days per week

  • Driving licence with access to own vehicle and valid business insurance

What you'll get in return

  • An 11 month FTC with possibility of extension if required

  • Competitive salary with car allowance and on call allowance

  • Support with undertaking relevant professional qualifications

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Megan Hall, the specialist consultant managing this position

Located in Liverpool, Part 2nd Floor, 5 St Paul’s Square, Telephone 01925 302334
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