Job Title: Logistics Analyst (Dynamics 365 Analyst)
Location: London (Hybrid – 3 days in-office)
Type: Full-time, Permanent

Overview

We’re looking for a systems-savvy analyst with hands-on experience in Dynamics 365 Finance & Operations and CE Modules. This role is critical in designing, developing, and enhancing Dynamics 365 systems while integrating solutions using PowerApps, Power Automate, and web technologies. You are someone who understands both the operational realities and the technical implications of how we move data, manage processes, and link platforms across a fast-moving, global logistics and ecommerce business. This role is ideal for someone who enjoys solving system puzzles, mapping out complex processes, and designing smarter, scalable ways of working. You’ll be working across warehouses, platforms, and regions — helping ensure that our operations and ERP stay tightly aligned.

What You'll Be Doing

• Systems Development & Integration: Help design, build, and test Dynamics 365 CE modules (Sales, Marketing, Customer Service) using PowerApps and Power Automate.
• Operational Process Mapping: Document and improve global operational processes (UK, EU, US, South Asia).
• Act as the bridge between operations and IT, ensuring ERP alignment with warehouse, ecommerce, and supply chain workflows.
• ERP Expertise in Action: Apply your working knowledge of Dynamics 365 F&O to evaluate how we use it today, and identify better ways to structure, integrate, and manage our operational data.
• Data Flow Design: Act as the bridge between operations and systems — ensuring the right data is captured, stored, and surfaced where it’s needed.
• Integration Planning: Support the design and rollout of new system integrations across platforms (e.g., SPS Commerce, Shopify, warehouse partners).
• Documentation & Clarity: Build clear process maps, data diagrams, and integration flows that are easy for others to follow and execute on.
• Reporting & Insights: Support the development of Power BI dashboards and data models that bring visibility to operational KPIs (e.g., order status, warehouse SLAs, exception volumes).
• Project Support: Help track timelines, milestones, and dependencies across key systems projects, contributing to status reporting and cross-team coordination.

Key Projects You’ll Be Involved In

• SPS Commerce integration
• D365 process improvement across warehouse and ecommerce workflows
• US and UK warehouse setup
• Bangladesh & Myanmar pick & pack rollout
• EU Shopify launch
• EU 3PL partner onboarding
• US marketplace logistics design

What We’re Looking For

• Solid hands-on experience with Dynamics 365 F&O (Finance & Operations) and/or CE modules (Sales, Customer Service, Marketing). You know your way around its modules, data structures, and workflows.
• Proficiency in PowerApps, Power Automate, and DataVerse.
• A background in logistics, supply chain, or ecommerce operations — you understand the physical + digital process link.
• Comfortable mapping out current and future state processes using tools like Excel, Lucidchart, or Visio.
• Strong logical thinker with a systems mindset — you enjoy digging into “what data should go where and why.”
• Confident communicator who can work across ops, IT, and external partners.