IT Support Analyst

4677852

Job type
Contract
Location
York
Working Pattern
Full-time
Specialism
Infrastructure
Industry
Technology & Internet Services
Pay
£185 p/d

IT Support Analyst - Contract - York

Hays Recruitment are working closely with an organisation in York to recruit an IT Support Analyst on a temporary basis.

Your new role

1st / 2nd Line Support

Onsite in York

£185 p/d

Inside IR35

3-Month Contract

Key Skills & Experience

Experience providing 1st and 2nd line IT support in a busy environment
Experience supporting Microsoft 365
Familiarity with Active Directory (account creation, password resets, group memberships)
Imaging and deploying laptops using tools like Intune and SCCM
Experience with hardware setup and troubleshooting (laptops, desktops, peripherals)
Excellent communication and customer service skills
Ability to log, manage, and resolve tickets using an ITSM system
Awareness of SLAs and prioritisation of incidents and requests
Experience supporting remote users (via Teams, remote desktop, or similar tools)
Basic knowledge of macOS and Apple device support (desirable but not essential)

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply through LinkedIn

Talk to Megan Dodd, the specialist consultant managing this position

Located in Newcastle, Orega, 2 St James' GateTelephone 0333 010 6390

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IT Support Analyst - Contract - York

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