2-Month Initial Contract, possible extensions beyond.

Up to £200 Per day Inside IR35.

Abingdon-based - full onsite.

Company Overview:

Our client is a Prominent energy company headquartered in the UK. They provide critical power and services to the National Grid and commercial clients. With the support of I Squared Capital, the company manages a network of over 65 energy facilities across the country.

Job Description:

• Facilitating the onboarding process for new employees and managing the offboarding process for departing staff.

• Maintaining an asset registry and overseeing the lifecycle of user devices.

• Handling incidents and requests via the service management tool.

• Providing support for a diverse and continually evolving range of applications, software, and hardware.

• Upholding governance standards across all IT service management processes.

• Collaborating with management to comprehend and effectively coordinate issue resolution.

• Identifying recurring issues or service risks.

• Managing scheduled tasks for clients.

• Taking responsibility for faults, logically addressing them throughout their lifecycle.

• Logging incidents and faults, categorising and escalating them as necessary.

Candidate Profile:

• A minimum of 2 years’ experience in a similar role, such as IT support or service/help desk.

• Previous hands-on and on-site experience.

• Proficiency in troubleshooting network issues at the user level.

• Familiarity with Microsoft 365 Admin, Microsoft Entra ID, Intune MDM - MAM, Azure, Active Directory, Dell Computing, Android Enterprise, and WAN troubleshooting.

• Experience with industrial systems (e.g., MODBUS).

• Knowledge of network cabinets and structured cabling.

What you need to do now
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