Your new company

A social housing provider is looking to add a Housing Officer to their Chesterfield branch.
This is a permanent position with a salary starting at £28,500 and rising to £32,500 (also pending a pay award from 1st April 2024.

Working Hours & Holidays
• Working hours per week- 40, Monday to Friday
• Flexi-time
• 25 days holiday plus bank holidays (rising to 30 as years of service increase)
• Option to purchase extra leave

Health & Wellbeing Benefits
• Opportunity to help the local community and really make a difference to people's lives
• Excellent Health and Wellbeing support
• Family friendly policies (maternity/paternity/carer leave etc.)

Career Development
Great opportunities for learning & development and career progression

Your new role

The post is responsible for comprehensive assessment of tenant’s needs in respect of any risk to tenancy, visiting tenants at home to explore options and solutions, agreeing a support plan, and delivering support directly or in partnership with other teams or agencies. The post will provide assistance in all housing management tasks, contributing to effective estate management. You will work closely with other teams to ensure an integrated approach. You will think beyond established practices in order to create innovative solutions for tenants to build personal capacity and encourage independence. Keeping accurate records of case management and producing clear performance information to demonstrate practical outcomes for clients and a customer focused service in response to a wide range of housing related support needs:

• Conducting customer visits to assess any support requirements, facilitating the delivery of this support or referring on to other agencies where required.

• Referral to Adult Care services, social services and medical care

• Addressing welfare and safety concerns through signposting to other support agencies

• Supporting tenants to achieve personal goals and social contact through local networks. Tackling low level tenant vulnerability where there is a potential for breaches of tenancy conditions

• Tenancy risks linked to debt and financial exclusion

• Advice in relation to Aids and Adaptations

• Assisting the Housing Manager to ensuring effective housing management arrangements and enforcement as requested

What you'll need to succeed

• At least 2 years social housing experience

• Degree level qualification/Housing Qualification/CIH membership preferred but not essential

• Evidence of professional development and personal impact working in the social housing or social care Evidence of professional development and personal impact working in the social housing or social care
• Ability to attend occasional our of hours meetings
• Ability to respond to urgent needs of the business outside of normal working hours
• Access to a car insured for business use
• A full, clean UK driving license
• Criminal Records Bureau check

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.