Customer Care Advisor
JOB_52224644547004Job type
TemporaryLocation
LeedsWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
ConstructionPay
£24000
Customer Care Advisor - Leeds Based - Temp
Customer Care Support Officer (Temporary)
Location:Leeds, West Yorkshire
£24,000 per annum
Working Hours: 9:00 AM to 5:00 PM (Hybrid Role)
Contract:Temporary
£24,000 per annum
Working Hours: 9:00 AM to 5:00 PM (Hybrid Role)
Contract:Temporary
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? We are currently seeking a dedicated
Customer Care Support Officer to join our team in Leeds.
In this role, you will play a crucial part in ensuring that our customers receive the best possible support.
Customer Care Support Officer to join our team in Leeds.
In this role, you will play a crucial part in ensuring that our customers receive the best possible support.
Responsibilities:
- Phone Liaison:
Communicate with customers over the phone, addressing their queries, concerns, and requests promptly and professionally. - Issue Resolution:
Assist customers with resolving housing-related issues, including maintenance requests, rent enquiries, and general enquiries. - Documentation:
Maintain accurate records of customer interactions, ensuring all details are properly documented. - Collaboration:
Work closely with other team members, property managers, and external stakeholders to provide seamless customer support. - Problem-Solving:
Identify solutions to customer problems and escalate complex issues as needed.
Requirements:
- Customer-Focused:
A genuine desire to help and support customers. - Communication Skills:
Excellent verbal and written communication skills. - Adaptability:
Ability to work in a hybrid environment (partially remote, partially office-based). - Attention to Detail:
Precise record-keeping and documentation. - Positive Attitude:
A friendly and approachable demeanour
Customer Care AdvisorJOB_522246445470042024-05-072024-08-06
Talk to Kelly West, the specialist consultant managing this position
Located in Leeds, 5th Floor, Broad Gate, 1 The HeadrowTelephone 01132003725Click here to access our Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.
JOB_52224644547004