In this full-time, office-based role (Monday to Friday, 9am–5pm), you’ll be at the heart of supporting customers and partners.

Your responsibilities will include:
✅ Processing referrals and responding to enquiries via email and phone
✅ Supporting customers attending duty appointments at our Pembroke office
✅ Liaising with referral partners and ensuring smooth communication
✅ Helping to gather data and monitor system checks for KPI reporting

We understand flexibility is important, so while we’d ideally like someone full-time, we’re open to a part-time option for the right candidate.

Salary & Benefits:

£25,254 p/a (FTE)
Office-based role with a collaborative, supportive environment
Make a meaningful impact in the housing sector

If you’re organised, great with people, and want to be part of a team that truly makes a difference, we’d love to hear from you! C lick 'apply now' to forward an up-to-date copy of your CV, or call us now.