Administrator
JOB_52689164622469Job type
PermanentLocation
DudleyWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
EngineeringPay
£25000 - £30000
Administrator job, permanent job in Dudley paying £25000 - £30000.
Your new company
You will be joining a reputable and established engineering company based in Dudley. This is a fantastic opportunity for an experienced administrator, with excellent customer service skills, ideally with engineering sector experience, to join a busy and supportive team.
Your new role
This is a full-time role working in the office, where you will provide support for the management team by assisting with the day-to-day operations of the department. This includes placing orders, dealing with customer requests, and supporting the engineering team with the processing of projects to scheduled completion.
Core responsibilities are:- Managing incoming calls/emails to the department
- Providing high levels of customer service and communication at all times
- Customer liaising (external and group)
- Customer acknowledgement of enquiries
- Managing customer expectations to high standards
- WIP review/management
- Maintaining real-time WIP data and entry and job packs
- Monitoring of quote performance
- Parts procurement and ordering
- Entering quotes onto the system
- Booking in and out of jobs
- General administrative support to the wider business
What you'll need to succeed
Previous experience in an administrative role, ideally, in the engineering sector
Excellent organisational skills and the ability to be flexible and adaptable - confident working with a reactive and fast-paced business
Strong communication skills, both written and verbal
Proficiency in Microsoft packages (Word, Outlook, Excel) and ideally ordering systems
- Great team working skills as well as confidence to work independently
Training and support will be given in the role, you will be working with a friendly team and there is free on-site parking.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Talk to Madeleine Burrows, the specialist consultant managing this position
Located in Wolverhampton, 1st Floor, Derwent House, 42 - 46 Waterloo RoadTelephone 01905522030