Administrator

4622469
  • Job type

    Permanent
  • Location

    Dudley
  • Working Pattern

    Full-time
  • Specialism

    Customer Services
  • Industry

    Engineering
  • Pay

    £25000 - £30000

Administrator job, permanent job in Dudley paying £25000 - £30000.

Your new company

You will be joining a reputable and established engineering company based in Dudley. This is a fantastic opportunity for an experienced administrator, with excellent customer service skills, ideally with engineering sector experience, to join a busy and supportive team.

Your new role

This is a full-time role working in the office, where you will provide support for the management team by assisting with the day-to-day operations of the department. This includes placing orders, dealing with customer requests, and supporting the engineering team with the processing of projects to scheduled completion.

Core responsibilities are:
  • Managing incoming calls/emails to the department
  • Providing high levels of customer service and communication at all times
  • Customer liaising (external and group)
  • Customer acknowledgement of enquiries
  • Managing customer expectations to high standards
  • WIP review/management
  • Maintaining real-time WIP data and entry and job packs
  • Monitoring of quote performance
  • Parts procurement and ordering
  • Entering quotes onto the system
  • Booking in and out of jobs
  • General administrative support to the wider business

What you'll need to succeed

  • Previous experience in an administrative role, ideally, in the engineering sector

  • Excellent organisational skills and the ability to be flexible and adaptable - confident working with a reactive and fast-paced business

  • Strong communication skills, both written and verbal

  • Proficiency in Microsoft packages (Word, Outlook, Excel) and ideally ordering systems

  • Great team working skills as well as confidence to work independently
What you'll get in return

Training and support will be given in the role, you will be working with a friendly team and there is free on-site parking.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Madeleine Burrows, the specialist consultant managing this position

Located in Wolverhampton, 1st Floor, Derwent House, 42 - 46 Waterloo RoadTelephone 01905522030
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