Software Trainer
JOB_53213154692467Job type
PermanentLocation
Newcastle (Tyne & Wear)Working Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
£29,000
Software Trainer | Permanent | Newcastle
Your new company
Hays Technology in Newcastle are working with a local organisation to recruit a Software Trainer on a permanent basis. This role requires an individual who is dedicated to delivering exceptional customer service and possesses a robust technical understanding.
Your new role
As a Software Trainer, you will be a pivotal part of our operations as you will provide both internal and external training to the business and its clients. You’ll deliver engaging training sessions, provide hands-on support, and act as a product expert to ensure customers extract the maximum value from our software.- This role within our company demands a highly motivated and conscientious individual who can embrace a diverse range of responsibilities.
- Facilitate engaging training sessions for both new and existing clients, ensuring they maximise the benefits of our software.
- Conduct both on-site and occasional remote demonstrations, showcasing how our software and services can revolutionise a dental practice's operations.
- Collaborate in crafting comprehensive training resources that guide users through new features and functionalities.
- Provide valuable insights and feedback to our development team, advocating for improvements that will enhance our software.
- Uphold an unparalleled standard of customer service that reinforces the trust our clients place in us.
What you'll need to succeed
- Exhibit a strong commitment to outstanding customer service.
- Display a proactive drive to deliver effective training to learners of all types.
- Communicate technical concepts in a clear and accessible manner to non-technical users.
- Demonstrate quick thinking and problem-solving abilities.
- Showcase excellent verbal and written communication skills.
- Contribute to the improvement and creation of internal processes.
- Maintain an approachable and friendly manner.
- Adapt flexibly to daily tasks and collaborate effectively across multiple departments.
- A good working knowledge of current IT technologies.
- Full clean driving licence
- Use of own / access to a vehicle for travelling
- Free on street parking when in the office.
- Pension Scheme
- 20 days holiday plus 8 bank holidays per year.
- You will also earn an additional holiday for each year of service, capped at 3 additional holidays.
- Option to buy additional holidays
- Training programme and ongoing support and training to aid personal development.
- Friendly and supportive team
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Software TrainerJOB_532131546924672025-06-022025-08-31
Talk to Lindsay Bell, the specialist consultant managing this position
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JOB_53213154692467