Your new company

Our client is a market leader in their field, well-established with a strong customer base. They are currently looking for a new member of the customer support team due to a staff member relocating.

Your new role

You will be part of a critical team supporting their largest client accounts globally.

On a day-to-day basis, you will be supporting customers over email and sometimes over the phone, dealing with enquiries and raising requests on the CRM system. You will be managing the inboxes, processing customer orders in a timely manner and providing customers with updates.

What you'll need to succeed

This is a fast-paced role, so you will need to enjoy a busy, ever-changing environment.
Competent user of computers and able to pick up new systems
Customer-focused individual
Strong communication skills, both written and verbal

This is an excellent role for individuals who really enjoy customer support and are looking for progression in a business-to-business customer service environment.

What you'll get in return

Training and development
Parking on site
Salary of £26,000
Hybrid work pattern once trained up
Excellent benefits package

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.