In Extra Care, residents live independently in their own homes within one of the schemes, which feature communal lounges, gardens, cafés/bistros, and salons. As a Housing and Care Manager, you will be responsible for the operational management and quality of the care service, ensuring viability and promoting person-centred provision to meet resident needs.

Key Responsibilities:

- Ensure compliance with Care Quality Commission (CQC) essential standards and provide the highest level of customer service.
- Deliver a high-quality and responsive housing and care service in a safe and secure environment, supporting residents as needed and encouraging independence and choice.
- Collaborate with the housing provider, local authority, and stakeholders to foster a positive atmosphere within the Court, promoting social interaction and reducing isolation.

Candidates must possess a Level 5 Diploma in Leadership for Health & Social Care or an equivalent qualification, or be willing to undertake this qualification upon appointment. They should have significant practitioner and/or management experience in one or more of the following areas: services for older people, residential day or community services for older people, Extra Care or Home care services for older people, or prevention or re-enablement services for older people. Additionally, candidates should have experience supervising and managing a small team, ideally within Social Care and/or Social Housing. Experience in Housing Management & Maintenance, Housing aid and advice, and working in a multidisciplinary team is also required.

Our client values their customer-facing employees and rewards them accordingly.

Benefits include:

- Pension scheme
- Holiday pay and purchase scheme
- Occupational Sick Pay
- Occupational Maternity/Paternity Pay
- Health Cash Plan
- Blue Light Card (discounts across retail, hospitality, and leisure)
- Income protection
- Eye care vouchers
- Car lease scheme
- Cycle to Work scheme
- Employee Assistance Programme
- Support for career progression and development
- Additionally, our client offers a nine-day fortnight, allowing employees to work their hours across nine days. Details will be discussed with successful candidates.