Your new company

I'm thrilled to be working with a key client within financial services who are seeking a proactive and detail-oriented individual to join the team on a 6-month FTC. I am keen to speak to candidates who thrive in a fast-paced environment and are committed to delivering outstanding service. This is a fantastic opportunity to join an award-winning organisation in their modern, city-centre offices.

Your new role

• Process finance applications submitted by dealers, development managers, and operations teams.
• Monitor application progress to ensure decisions are made within agreed timeframes.
• Calculate and confirm settlement figures where necessary.
• Handle inbound customer service calls
• Respond promptly and professionally to queries from dealers and development managers.
• Provide occasional support to the Reception team as needed.
• Offer additional support to the Customer Service team when required.

What you'll need to succeed

• Strong system navigation skills with a keen eye for accuracy.
• A results-driven mindset with the ability to meet tight deadlines without compromising quality.
• Self-motivated and enthusiastic, with a positive approach to challenges.
• A high level of integrity and professionalism in all aspects of work.
• A customer-first attitude—taking ownership of queries and seeing them through to resolution.
• Confident in building effective working relationships across teams and departments.
• Excellent organisational skills with the ability to prioritise tasks effectively.
• Familiarity with the motor trade, including vehicle and finance knowledge, is a plus.
• Comfortable working under pressure while maintaining a calm and focused approach.

What you'll get in return

This is a 6-month fixed-term contract and does have a requirement to work 1 in 4 Saturdays. Hours are Monday – Thursday 9 – 5.30 and Friday 9 – 5, each with an hour's lunch break. Saturdays are worked from home 9-4. The organisation works in a hybrid model whereby Mondays and Fridays are work from home days. Salary bracket £25,000 - £26,000 depending on experience.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.