Your new company

This company's commitment to excellence in both products and processes is a driving force behind our work. They believe in the people behind the scenes who truly shape their success. Their dedication and teamwork have laid the foundation for a resilient and flourishing environment. They cultivate a close, collaborative atmosphere while operating with the reach and ambition of a much larger entity.

Your new role

Will consist of:

• Generating and distributing overdue account notifications across multiple business units.
• Monitoring internal account activity for a designated group of operational sites.
• Supporting the onboarding process for new customer accounts, including system setup and data entry.
• Conducting credit assessments for account openings, credit limit reviews, and financial adjustments.
• Processing and allocating incoming payments on a daily basis.
• Tracking and managing customer credit limits to ensure compliance with internal policies.
• Following up on outstanding balances through various communication channels and escalating issues as needed.
• Coordinating with third-party agencies for external debt recovery when internal efforts are exhausted.
• Initiating legal proceedings for unresolved small debts when appropriate.
• Addressing and resolving customer payment discrepancies and account queries.
• Contributing to broader credit control and sales ledger functions, including month-end reporting and reconciliations.
• Providing daily support to the credit management team and offering coverage during periods of absence.

What you'll need to succeed

• A minimum of 5 years experience in credit control
• Strong attention to detail with a focus on accuracy and consistency.
  
• Proven experience managing complex, high-volume financial ledgers across multiple operational units.
  
• Confident, proactive, and approachable with a positive and motivated attitude.
  
• Excellent interpersonal and communication skills, both written and verbal, across internal teams and external stakeholders.
  
• Proficient in standard office software, including spreadsheets and word processing tools.
  
• Capable of working independently while also contributing effectively within a fast-paced, collaborative team environment.
  
• Familiarity with enterprise resource planning (ERP) systems and financial software platforms.
  
• Understanding of credit insurance processes and claims handling.
  
• Knowledge of legal procedures related to debt recovery, including small claims processes.
  

What you'll get in return

• Generous annual leave allowance, including public holidays, with options to purchase additional days or sell unused leave.
• Competitive, contributory retirement savings plan.
• Health and wellbeing support through a comprehensive employee assistance program, offering 24/7 access to counselling, legal, financial, and lifestyle advice.
• Enhanced family leave policies to support maternity, paternity, and adoption needs.
• Paid company sick leave to support employee health and recovery.
• Recognition of long-term commitment through service-based awards.
• Access to exclusive discounts on retail, travel, entertainment, and more via a dedicated employee benefits platform.
• Staff purchase privileges on selected products and services.
• Cycle-to-work scheme promoting sustainable commuting.
• Paid volunteering day annually to support community engagement and personal causes.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.