Your new company

A leading software company is seeking a talented and motivated individual to join their dynamic team. This company is renowned for its innovative solutions and commitment to excellence in the tech industry.

Your new role

• Contact clients to follow up on overdue invoices and ensure timely payments.
• Address and resolve basic payment issues while maintaining positive client relationships.
• Monitoring the billing mailbox, highlighting & escalating cases as needed.
• Generate and maintain ageing reports for review by senior team members.
• Maintain accurate records of client interactions and update contact details when appropriate.
• Prepare routine dunning emails to clients for overdue accounts.
• Identify and escalate payment discrepancies and risks to Team Leads.
• Manage and upload invoices to third-party platforms when necessary.
• Applying cash received in the bank to the corresponding open invoices.

What you'll need to succeed

• High school diploma or equivalent; college coursework in finance or business is a plus.
• 2+ years of experience in collections or accounts receivable.
• Excellent written and verbal communication skills (in English)
• Proficiency in MS Office. Experience with Oracle is a plus.
• Basic knowledge of accounting principles.
• Strong organisational skills, ability to multitask and prioritise in a fast-paced and deadline-driven environment, with a keen eye for detail and accuracy.
• Demonstrates problem-solving skills and a customer-focused / customer service mindset
• Ability to escalate cases to Team Leads effectively.
• Ability to work both independently and collaboratively within a team environment, fostering positive working relationships
• Commitment to fostering a quality-driven, inclusive workplace culture.
• Positive, proactive, and adaptable attitude.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.