Your Company

Join a dynamic and innovative company that values its employees and fosters a collaborative work environment. Our client is committed to providing top-notch IT services and support to ensure smooth business operations.

Your Role

As an IT Operations Engineer with a focus on security, you will ensure proper IT operation so that end users can accomplish business tasks. This includes receiving, prioritising, documenting, and actively resolving end-user help requests, which may involve visits to branch offices and sites. You will provide operational support and administration of our systems and hardware.

What You Need to Succeed

To excel in this role, you should possess the ability to conduct research into a wide range of computing issues as required, absorb and retain information quickly, and present ideas in a user-friendly language. Being self-motivated with keen attention to detail, you should effectively prioritise and execute tasks in a high-pressure environment. Exceptional customer service orientation and experience working in a team-oriented, collaborative environment are also essential.

As an IT Operations Engineer, your main skills and experience will include a minimum of 5 years' relevant experience as a systems administrator or architect, knowledge of desktop, laptop, and server hardware, and experience with virtualisation technologies such as VMWare and Hyper-V. You should have experience with backup solutions for complex multi-system platforms and vendors, and expertise in architectural design, development, migration, management, and supporting Microsoft 365, Azure, SharePoint, etc. In-depth working knowledge of Microsoft Windows Active Directory management and implementation, understanding and experience with M365 E5 security policies and SIEM/SOC solutions, and experience with Windows Operating Systems both client and server are required. Additionally, you should have experience with network troubleshooting and diagnostic tools, strong written and oral communication skills, exceptional interpersonal skills with a focus on rapport-building, listening, and questioning skills, strong documentation skills, and flexibility to travel to site locations across the UK and Ireland.

What You Will Get in Return

Our client offers development and learning programmes, services, and support designed to help you manage and balance your work/life priorities. Their core benefits include employer pension contribution, discretionary bonus scheme, membership of relevant institutions and professional bodies, life assurance, health cash plans, childcare vouchers, cycle to work scheme, and gym membership, platforms and vendors, and expertise in architectural design, development, migration, management, and supporting Microsoft 365, Azure, SharePoint, etc. In-depth working knowledge of Microsoft Windows Active Directory management and implementation, understanding and experience with M365 E5 security policies and SIEM/SOC solutions, and experience with Windows Operating Systems both client and server are required. Additionally, you should have experience with network troubleshooting and diagnostic tools, strong written and oral communication skills, exceptional interpersonal skills with a focus on rapport-building, listening, and questioning skills, strong documentation skills, and flexibility to travel to site locations across the UK and Ireland.

What You Will Get in Return

Our client offers development and learning programmes, services, and support designed to help you manage and balance your work/life priorities. Their core benefits include employer pension contribution, discretionary bonus scheme, membership of relevant institutions and professional bodies, life assurance, health cash plans, childcare vouchers, cycle to work scheme, and gym membership.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.