1st Line Customer Support Analyst BPSS, End User Support
JOB_53155454685114Job type
ContractLocation
LondonWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
Per day Inside IR35
1st Line Customer Support Analyst – BPSS, End User Support
1st Line Customer Support Analyst – BPSS, End User Support
Up to £165 per day (Inside IR35 - Umbrella)
Primarily Remote (Must be UK Based)
3-Month contract
I am currently working with a leading UK consultancy who require an IT literate, 1st Line Customer Support Analyst with an understanding of Telephony systems to work on a 7am – 7pm shift pattern (Monday – Friday) for their end client.
Key Requirements:
- Exceptional communication skills and excellent telephone manner
- Previous Customer Support / 1st Line Support / End User Support experience
- IT Literate, ability to understand Telephony systems
- Ability to work 8 hours on a shift pattern spanning 7am – 7pm Monday – Friday
- BPSS eligibility
- Immediate availability
Nice to have:
- Knowledge of Genesys systems
- Customer-facing, EUC Support experience in a large, complex organisation
- Flexibility to work in a hybrid capacity (on-site) if required
- IT related Degree (or equivalent)
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
1st Line Customer Support Analyst BPSS, End User SupportJOB_531554546851142025-05-072025-08-06
Talk to Michael Vince, the specialist consultant managing this position
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JOB_53155454685114