Your new company

Working for a corporate business based in Nottingham. You will work as part of a small team and support the day-to-day, compliance coordination of the contract.

Your new role

You will provide support to the client and answer calls and emails in a professional and timely manner.
• Determine the nature and priority of faults based on information provided
• Raise and assign work orders to relevant resources.
• Ensure work is scheduled and in accordance with SLAs, and update clients' internal systems.
• Review of all sub-contractors submitted paperwork to ensure management of CAFM
• Support with managing the supply chain and drive them to attend within required SLA’s
• Allocation of internal engineers for call-outs and maintenance visits, driving the engineering team to attend to all call-outs within required SLA’s.
• Monitoring calls received from the customer through call completion and updating records
• To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope and service levels
• Promote and maintain company culture throughout teams
• Manage system as a key user

What you'll get in return

Monday to Friday
40 Hours a week
Office-based
Possible temp to perm
Contract until Sept 2025
£12.21PH

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.