Your new company

Working for a friendly, small company based in the centre of Truro.

This role is 3 days per week. Monday, Tuesdays and Fridays 8.30am - 5pm.
The full time salary is £24,570 (this will be pro-rata for 3 days)

Your new role

As an integral part of the team, you will provide a high level of administrative support to the Directors, Surveyors, Operations and Marketing Manager and colleagues in an effective and efficient manner.
You are required to deliver first-rate customer service skills both on the telephone and face to face including engaging with and maintaining our relationships with Estate Agents, Solicitors, Lenders and Panel Appointments.

➢ Typing - Audio typing detailed, sometimes very large surveys and reports accurately.
➢ Enquiries and Queries - Dealing with and /or directing client enquiries and queries.
➢ Appointments - Arrange Surveys, manage diaries and provide surveyors with the appropriate documentation for appointments.
➢ Issuing Reports – The surveyors will check all reports before signing them off ready for the administration team to ‘package’, however, you will be required to check for any obvious mistake and ensure the reports are presentable. You then ensure that any additional documents required are attached to the report before sending to the client.
➢ Invoicing – No accounts training is required, however, attention to detail is very important.
➢Scanning and Electronic Filing – All current work is now stored electronically. It will be your responsibility to scan and allocate any paper documents to jobs. You will also be responsible for scanning old non-electronic files.
➢ Post – To reduce our effect on the Environment, we try wherever possible to only send documents electronically but where hardcopies are required, you will be responsible for franking and taking franked post to the allocated drop-off point.
➢ General Duties – You will be required to assist with the watering of plants, purchasing of general supplies, disposing of waste toners etc.

What you'll need to succeed

Audio typing to a minimum of 65 wpm with a high level of accuracy. Typing test at interview.
Previous administrative experience working in a busy office environment.
Experience using Microsoft Office, email, and internet.

What you'll get in return

Part time hours

Pension contribution
Holiday allowance

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.