Your new company

Our client are a specialist facilities service provider who deliver services to a commercial portfolio spanning the UK. They are hiring a Regional Operations Manager to join their team on a permanent basis to oversee strategic and operational delivery to a portfolio of sites in the South East.

Your new role

As Regional Operations Manager, you will work closely with the UK Operations Director to oversee the day-to-day operations of repairs, compliance, voids, and grounds maintenance services for a public sector accommodation provider. Your responsibilities will centre around maintaining high standards, meeting performance targets, and ensuring that health and safety, quality, and customer satisfaction are always prioritised.

You will act as a trusted deputy to the UK Operations Director, confidently representing the team at stakeholder and client meetings, internal briefings, and decision-making forums. Your commercial awareness and operational insight will allow you to identify and implement efficiency improvements and cost-saving initiatives while maintaining service excellence. As a leader, you’ll inspire and support operational teams to deliver against contract objectives and foster a culture of continuous improvement.

You will take ownership of managing the supply chain, ensuring strong performance, value for money, and alignment with contract goals. Building and maintaining strong working relationships with clients and internal stakeholders will be essential, as will your commitment to promoting a customer-first culture across the board.

This is a hands-on and mobile role that covers a 24-hour operation. You will need to be available as part of an on-call rota and willing to travel regularly across the South East, including overnight stays when operationally required.

What you'll need to succeed

To succeed in this role you will require a strong operational background within housing property maintenance, ideally within the social housing or local authority space. You will also require:

• Experience in delivering repairs, voids, compliance, and maintenance services is key, along with a proven ability to manage a supply chain effectively.
• Proven track record in driving continuous improvement, contract performance, change management and business contract improvements.
• Ability to confidently engage with clients and stakeholders, and comfortable in deputising for senior leadership at key meetings.
• IOSH or NEBOSH is desirable however not 100% essential.

What you'll get in return

When successful in securing this role you will receive a permanent contract with a successful specialist FM service provider for a large public sector contract. You will also receive:

• £70,000 - £75,000 starting salary
• 25 days leave + bank holidays
• Company vehicle / car allowance
• 6% matches pension scheme
• Private medical for self and partner
• Up to 10% bonus

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.