We are seeking a Leasehold and Right to Buy Advisor in Liverpool on behalf of a social housing provider, on a part-time basis. This is a permanent position, where you will be working 3 x days per week, with 1 office day required (Wednesday).

Your new role

• Acting as the first point of contact for all leaseholder and right to buy enquiries

• Ensuring costs for services to leaseholder are recovered and assisting with the pursuance, monitoring and collection of leaseholder service charges and other related debts

• Assisting with the arrangement and coordination of various meetings to discuss leasehold/service charge issues, working with colleagues to ensure all customer issues are managed in a timely manner

• Assisting colleagues with determinations of leaseholder liability for service charges, and with validation of annual service charge calculations

• Administering requirements for range of products including shared ownership, shared ownership staircasing and re-sales

What you'll need to succeed

• A good knowledge, understanding of and experience of managing leaseholder services and right to buy applications

• A good knowledge and understanding of housing management legislation and best practice

• Experience of dealing with customers in a face to face and telephony environment

• Ability to work in office on Wednesdays each week

What you'll get in return

• A permanent contract

• Part time hours

• Salary of 26-31k FTE DOE

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.