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Your new company

A well-known education institution based in the city centre of Glasgow is partnering with Hays to secure a content assistant on a 6-month contract basis.

Your new role

The Content Assistant supports the creation, management, and delivery of high quality content across digital and offline channels. This role helps ensure that information produced by the organisation is accurate, accessible, user‑focused, and aligned with public sector standards, organisational goals, and statutory obligations. The postholder works closely with communication teams, service leads, and subject‑matter experts to help deliver clear and consistent content for stakeholders, and internal audiences.

Your Duties will include :

• Produce clear, concise, and accessible written content for websites, reports, newsletters, social media, and internal communications.
• Edit and proofread content to ensure accuracy, readability, and consistency with organisational style guides.
• Adapt complex or technical information into plain language suitable for the audience.
• Assist in uploading, formatting, and maintaining content within Content Management Systems (CMS).
• Support regular content reviews to ensure relevance, accuracy, and legal compliance.
• Monitor content performance and provide basic insights using analytics tools.
• Liaise with internal teams to source information and develop content drafts.
• Support collaboration across departments to ensure consistency and alignment of messaging.
• Handle content‑related queries and support colleagues in adopting content best practice.
• Ensure all content complies with accessibility standards (e.g., WCAG 2.2) and public sector accessibility regulations.
• Help apply user‑centred design principles when structuring information online.
• Contribute to continuous improvement of content quality and user experience.
• Support communication campaigns with content preparation and scheduling.
• Maintain documentation such as content inventories, review logs, and publication timetables.
• Assist with general administrative tasks related to the communications or digital team.

What you'll need to succeed

• Strong writing and editing skills with attention to detail.
• Ability to translate complex information into plain English.
• Experience using digital tools such as CMS platforms, Office 365, and collaboration software.
• Understanding of accessibility and inclusive communication principles.
• Organisational skills with the ability to manage multiple tasks and deadlines.
• Ability to work collaboratively in a team environment.

• Experience working in a public sector, government, or regulated environment.
• Familiarity with web analytics tools (e.g., Google Analytics, Matomo).
• Knowledge of user‑centred design or basic UX principles.
• Experience with social media scheduling tools or content planning workflow

What you'll get in return

• An excellent day rate

• Guaranteed contract term
• Based in Glasgow city centre
• Free on-site parking
• Hybrid working
• Flexible working policies

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.