5 ways to maintain your workplace culture remotely

The current world of work is operating more remotely than it ever has before but adjusting to this may result in employers facing certain challenges which need to be managed, says recruiting experts, Hays.

Remote working can sometimes create obstacles to communication, collaboration, relationship building and accessibility which may result in an impact of workplace culture. Roddy Adair, Director at Hays, shares 5 ways employers can maintain their workplace culture remotely and successfully manage from afar.

  1. Establish communication methods

When managing your team remotely, effective communication is crucial, according to Roddy. “As a priority, you should establish frequent communication to your team via the right platforms. Take advantage of the variety of channels available to help your team stay in touch and collaborate, but bear in mind that using too many different channels can overwhelming.”

“The next best thing to talking face-to-face is communicating over video”, says Roddy. “As you would with a physical meeting, set an agenda prior to the call and make sure this is visible to everyone. This should help your video call to run smoothly and efficiently.”

“As these calls are now your equivalent to team meetings, you need to stress the importance of your team attending. This ensure that every remote worker is kept in the loop and can contribute to your team’s progress.”

  1. Build rapport

“Working remotely means that you don’t have those impromptu interactions in the office which go a long way to building rapport and fostering working relationships between employees”, says Roddy. “Whether it’s working collaboratively on a project or catching up on your weekend, these moments are essential for team bonding.”

“Therefore in addition to making sure your communication is transparent, it’s also worth factoring in time on conference calls for your team to make small talk and build or maintain their relationships. If you don’t video call regularly, you could still facilitate this by using instant messaging apps like Yammer or Slack.”

“Taking these measures is particularly important for newer members of staff to get to know their colleagues.”

  1. Share knowledge

When it comes to sharing knowledge and collaborating, Roddy reminds employers that “many of your team possess specialist knowledge about their area or subject. This is easily shared in an office compared to when your team are working remotely.”

“You could encourage your employees to create guides, host webinars or record podcasts on their specialist subjects to provide opportunities to share their knowledge and appreciate what others in the team are working on. Ensure that this is followed up with praise and recognition.”

  1. Proactively engage

“Whilst you’re probably used to reading your team’s emotions and reactions when you’re with them in person, obviously remotely this is more difficult”, says Roddy. “Where possible, use video calls where at least your team are able to see each other and engage more than they would simply over the phone.”

“If you still feel disconnected or aren’t using video, try to place more attention to tone of voice and identifying changes in pitch to gauge how your employees are getting on. As well as this, encourage inclusive language such as ‘we’ and ‘our’ to foster cohesion and unity”, Roddy suggests.

  1. Trust your team

“While remote working may pose challenges at first, particularly to those who don’t have experience working or managing in this way, by trusting your team there is a lot to gain.”

Roddy ends by saying: “the flexibility of working remotely can be empowering for your employees. If they are trusted to work in the interests of your organisation, you can get to a place where culture influences mindset. When you achieve this, location no longer matters and you’ll be able to manage your team while maintaining your company culture.”


For more information contact:

Helen Flannery, PR Manager, Hays

T: +44 (0) 203 0400 282

M: +44 (0)75 5579 70401

E: helen.flannery@hays.com


Contact us

Find your nearest Hays office

Hays has offices across the whole of the UK. Contact us to discuss your employment needs.


Find out more

Search for jobs
Find your next career move.

Register a job
Search through hundreds of candidates to find your next employee or employees.

Employer Services
Explore our key services which will help provide you with an effective talent strategy.

From whitepapers to reports, get the resources you need for all of your recruitment or job searching needs.

Join us at our events
We are dedicated to creating opportunities for professionals and industry leaders to share their insights.

View our blogs
Take a look at our blog section for further insight and advice.