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  • Job type

    Permanent
  • Location

    Oxford - John Radcliffe Hospital
  • Working Pattern

    Full-time
  • Specialism

    Facilities Management
  • Industry

    Construction
  • Pay

    £35,000 - £36,000

New Opportunity - Cleaning Service Support Manager

Position: Cleaning Service Support Manager
Location: Oxford
Hours: Monday to Friday, 37.5 hours
Working: Rota between 10am and 10pm

We are currently looking for a Cleaning Service Support Manager to build relationships and rapport with contract clients at the John Radcliffe Hospital.

Main duties:
  • Complete audit inspections for the site,
  • Review performance of delivery against the Service Level Agreement and Cleaning Specification,
  • Manage and implement employee wages, rota's, performance meetings and schedules,
  • Deliver adequate Health & Safety compliance, following the clients statutory Fire and Safety regulations to mitigate potential risks,
  • Liaising with Stakeholders and Clients with clear communication,
  • Managing budget control, ordering materials for the Hospital and booking training sessions for the team,

What we are looking for:
  • Background in Cleaning / Healthcare settings
  • Experience in managing and ensuring excellent service delivery to various client contracts
  • Excellent management skills including strong organisation and time management abilities
  • A driven, motivated and problem solving manner
  • Great customer service skills to liaise with clients effectively
  • Previous management experience in managing soft services/cleaning within a Hospital or Healthcare environment of facilities management
  • Excellent customer service with good communication skills and a good understanding of written and verbal English
  • IT literacy in Microsoft packages but especially Microsoft Office
  • A Health and Safety IOSH qualification is also desirable


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