Job type
PermanentLocation
Oxford - John Radcliffe HospitalWorking Pattern
Full-timeSpecialism
Facilities ManagementIndustry
ConstructionPay
£35,000 - £36,000
New Opportunity - Cleaning Service Support Manager
Position: Cleaning Service Support Manager
Location: Oxford
Hours: Monday to Friday, 37.5 hours
Working: Rota between 10am and 10pm
We are currently looking for a Cleaning Service Support Manager to build relationships and rapport with contract clients at the John Radcliffe Hospital.
Main duties:
- Complete audit inspections for the site,
- Review performance of delivery against the Service Level Agreement and Cleaning Specification,
- Manage and implement employee wages, rota's, performance meetings and schedules,
- Deliver adequate Health & Safety compliance, following the clients statutory Fire and Safety regulations to mitigate potential risks,
- Liaising with Stakeholders and Clients with clear communication,
- Managing budget control, ordering materials for the Hospital and booking training sessions for the team,
What we are looking for:
- Background in Cleaning / Healthcare settings
- Experience in managing and ensuring excellent service delivery to various client contracts
- Excellent management skills including strong organisation and time management abilities
- A driven, motivated and problem solving manner
- Great customer service skills to liaise with clients effectively
- Previous management experience in managing soft services/cleaning within a Hospital or Healthcare environment of facilities management
- Excellent customer service with good communication skills and a good understanding of written and verbal English
- IT literacy in Microsoft packages but especially Microsoft Office
- A Health and Safety IOSH qualification is also desirable
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