Job type
PermanentLocation
BelfastWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
38000
Long-established MSP require a second line engineer to join the team.
Your new company
Join a Growing IT Team and Take Your Career to the Next Level
Our client is a trusted technology partner, delivering innovative IT services and solutions to businesses across the UK. With a strong focus on reliability, customer satisfaction, and cutting-edge technology, the company prides itself on creating a supportive environment where technical expertise thrives.
The Role
The organisation is seeking a skilled Second Line Engineer to join its dynamic team. This role involves providing advanced technical support, resolving complex issues escalated from first-line support, and ensuring smooth operation of critical IT systems. The successful candidate will play a key part in maintaining service excellence and supporting a wide range of technologies.
What You Need to Succeed
- Technical Expertise:
- Strong experience with Microsoft Service Provider (MSP) environments.
- Proficiency in ticket management tools for efficient issue tracking and resolution.
- Exposure to Microsoft 365 Exchange administration and troubleshooting.
- Hands-on experience with VMware virtualisation technologies.
- Familiarity with Microsoft Azure cloud services.
- Skills & Attributes:
- Excellent problem-solving skills and ability to work under pressure.
- Strong communication skills for liaising with clients and internal teams.
- A proactive approach to learning and adapting to new technologies.
- Qualifications:
- Relevant IT certifications (e.g., Microsoft, VMware, Azure) are desirable but not essential.
- Previous experience in a second-line support role within an MSP environment.
What You Will Get in Return
- Competitive salary and benefits package.
- Opportunities for professional development and certification.
- A collaborative and supportive team environment.
- Exposure to diverse technologies and projects that will enhance your technical skillset.
- The chance to work with a forward-thinking company committed to innovation and excellence.
Ready to take the next step in your IT career? Apply today and become part of our client's success story.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
