Job type
TemporaryLocation
BelfastWorking Pattern
Full-timeSpecialism
AdministratorsIndustry
Government & Public ServicesPay
£12.31 per hour
HR/OD Assistant, £12.31 per hour, Knockbracken,
Your new company
Hays are working with the Northern Ireland Ambulance Service to recruit an HR/OD assistant. This role is based at Knockbracken
Your new role
The role is part of the Workforce Directorate, providing high-quality communication and administrative support to deliver a proactive and professional HR service. The postholder will work on the HR/OD Helpdesk and offer dedicated administrative support across key HR functions such as resourcing, pay and conditions, employment law, attendance management, equality, organisational development, and health and wellbeing.
Key Responsibilities
- Helpdesk Support: Log, respond to, and escalate HR queries within agreed KPIs, ensuring courteous communication.
- Functional Support: Provide routine HR advice, process administrative tasks accurately and on time, prepare correspondence, maintain workforce files, organise hearings/meetings, input data into HR systems, and support committees (including minute-taking).
- General Duties: Adhere to HR protocols, attend meetings, assist with service improvements, and provide cover across the Directorate.
- Communication & Collaboration: Build positive relationships with stakeholders and uphold Trust values.
- Information Management: Handle data securely in line with legislation, report breaches, and maintain compliance.
What you'll need to succeed
Have 5 GCSE’s (Grade A-C) to include English Language or equivalent qualification plus 1 year’s administrative / customer service experience at Band 2 or equivalent;
OR
NVQ level 2 in Administration / Customer Service plus GCSE Grade A-C English Language or equivalent qualification plus 1 year’s administrative / customer service experience at Band 2 or equivalent;
OR
GCSE Grade A-C or equivalent qualification plus 2 years’ administrative/customer service experience at Band 2 or equivalent.
AND
AND
6 months’ experience in the use of Microsoft Office, including Microsoft Word, Excel, PowerPoint & Outlook.
What you'll get in return
- £12.31 per hour
- Immediate start
- Temp assignment to end of March initially
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
