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Senior Outsourcing Manager

4767703
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  • Job type

    Permanent

  • Location

    Reading

  • Working Pattern

    Flexible Working,Full-time

  • Specialism

    Public Practice Accounting

  • Industry

    Accountancy Firms

  • Pay

    £65-80,000
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High growth, hi-tech, are you highly ambitious?

Your new company
A successful, well‑established accountancy firm with a strong presence across the South is investing in the next stage of its Business Services offering. In response to the upcoming MTD for Income Tax requirements, the firm is creating a brand‑new centralised function to support clients with streamlined quarterly reporting and digital compliance. Known for its supportive culture, collaborative leadership team and commitment to developing its people, this is an opportunity to join a firm with genuine long‑term growth plans and significant investment already committed.
Your new role
As Senior Manager – Business Advisory & Outsourced Services, you will take ownership of designing, building and leading a scalable Business Services hub responsible for managing high‑volume quarterly reporting, digital record‑keeping and related compliance workflows.
This strategic operational role will see you:
  • Develop and implement a service model that supports efficient, standardised Outsourcing/Accounts production work.
  • Build and refine workflows, processes and team structures to ensure consistent throughput and accurate reporting.
  • Oversee the development of commercial tools, pricing frameworks and service tiers to support profitable delivery.
  • Lead client communication and onboarding plans, ensuring a smooth transition into the new MTD‑aligned service.
  • Mentor and develop a growing delivery team, introducing training pathways, KPIs and quality controls.
  • Work closely with internal tax and accounts teams so quarterly data seamlessly feeds into year‑end compliance.
  • Continually monitor performance, adapting processes as legislation evolves and volumes increase.
This is a rare chance to shape a new service line from concept to delivery and to influence operational strategy across the wider firm.
What you’ll need to succeed
You must be a qualified accountant (ACA, ACCA or CTA) with a strong background in UK practice.
You will also bring:
  • Experience within Business Services, Outsourcing, Management Accounts or Business Advisory teams.
  • Solid understanding of MTD for Income Tax and digital record‑keeping requirements, or proven experience designing structured services in a regulated environment.
  • Demonstrable operational leadership: workflow design, process improvement and team management.
  • Strong systems awareness and the ability to drive efficiency through digital tools and automated processes.
  • Commercial acumen, including pricing, margin control and service modelling.
  • Excellent communication skills and confidence engaging with partners, clients and internal stakeholders.
  • A proactive, organised and analytical approach.
Please note: this role is not suitable for candidates coming from pure IT, operational support or systems‑only backgrounds without a formal accountancy qualification and practice experience.
What you’ll get in return
  • Hybrid and flexible working arrangements.
  • Exposure to a broad variety of clients and internal teams.
  • Clear opportunities for progression within a growing firm.
  • Ongoing professional development, including structured leadership programmes.
  • A friendly, inclusive culture and a comprehensive benefits package.
What you need to do now
If you're an experienced Business Services or Outsourced Accounts Manager looking for an opportunity to build and lead a modern, tech‑driven service area, I’d love to speak with you.