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Our client manufacture a range of advanced equipment, accessories and consumables used in processing a wide variety of materials. Their principal customers are in the electronics and semiconductor industries, universities and research organisations around the world. The majority of their sales are exports and most of their revenue entails the shipment of physical goods. Sales to UK and Western European customers are largely transported by road, but the majority of other consignments, principally to Asia and North America, are made by air.

As a result of an internal promotion, an Export Administrator role has arisen in their Finance & Administration department. This is a key customer-facing role within whilst based in Finance, the job holder will have daily contact with customers, our international dealers, logistics companies and other external parties. They will also act as an intermediary between their Sales and Manufacturing departments. The job holder will be responsible for many of the interactions that occur with their customers. They need to be able to manage order processing from the moment of sale, through manufacturing, dispatch and until the point it arrives with the end customer. Perhaps dealing with after-sales enquiries. As the majority of our income comes from the sale of complex scientific equipment, this requires real attention to detail. This is a very fast-paced role, requiring well-developed organisational and interpersonal skills. The job holder needs to be a problem solver, able to cope with deadlines without sacrificing accuracy. This is a small, dynamic organisation, and it would be advantageous if the successful candidate was someone who is able to assume other tasks in the finance department if required.

Experienced Export Administrator, preferably gained as a Known Consignor. Working knowledge of international logistics, commodity codes, ECCN numbers etc. Previous experience of SAGE X3 preferred. Experience with letters of credit would be advantageous. Sales Ledger and order processing experience. General transactional accounting awareness. Strong communication and organisational skills. Good MS Office skills, particularly Excel. Proven ability to work under pressure, prioritise and problem solve.

Culturally aware and open to diversity. Proven experience in dealing directly with customers.