Job type
ContractLocation
OxfordWorking Pattern
Full-timeSpecialism
Hr Shared ServiceIndustry
AutomotivePay
Competitive
HR Administrator, Oxford
HR Services Administrator
Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and providers of premium services.
Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.
Hays are recruiting for an exciting opportunity for an HR Services Administrator to join our client on a temporary basis.
Location: Oxford
Assignment type: Temporary, ongoing basis where you will be engaged via Hays
Working environment: 3 days in the office, 2 days at home
Hours per week: 37
Pay type: Competitive hourly pay rate
The main focus for this role is going to be data inputting, so attention to detail and ability to work independently are important.
Roles and responsibilities
Query Management
Act as first point of contact for employees on HR Services related topics both via Email and Telephone.
Provide accurate and timely resolution to queries based on company policy and procedures.
Track queries within the ticketing system
Forward employee complex inquiries with regard to Payroll, Benefits or Data management to back-office specialists when in-depth functional knowledge is required.
Ensure all queries are resolved within the given SLA.
Requests
Complete HR-related requests with a focus on personal administration, e.g. creating certificates, sending payslips, references, maintaining employee personnel and job-related data, archiving data/employee files.
Employee Data Changes
Use SAP workflows to process employee job-related changes, including loading new starters, leavers, promotions and working time changes.
Contract and Letter creation
Create new starter contracts, leaver letters, promotion letters and any other contractual documents.
Ensuring documents are posted and emailed in accordance with SLA.
Maintaining HR Portal
Ensure that all content on the HR Portal is regularly checked for accuracy.
Update documents/content as required and upload to Portal
Maintaining a knowledge base
Update and maintain the knowledge base of employee queries to ensure all potential questions can be answered and that policy and contacts are up-to-date.
HR Reporting
Any ad-hoc reporting required by UK business
Standard Employment Referencing Checks
Including credit checks, using online systems
Document Management
Works with service providers, legal and HRM to identify any required changes to documents in CCM. Makes relevant changes in contract management tools.
General Administration
All general office admin duties which include archiving, organisation, correspondence, agendas, minutes, post etc.
Stationary Ordering – ensures there is always sufficient stock of headed paper, envelopes, Payslips, P60’s etc.
SAP Access Approvals
Ensure that roles requested are realistic in relation to the individual’s position and department within the business.
Invoices
Timely and accurate processing of invoices, payments and cross-charging to support effective budget management & reporting
Impact on innovations and changes
Maintaining consistent and accurate service to all UK sites in line with the internal SLA.
Work effectively with other colleagues both within the PM-83 team, the wider HR team and IT functions (both UK and abroad) to ensure an efficient and effective service to all.
What you’ll need to succeed
• Good analytical skills and organised in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Attention to detail and precision oriented
• Good Excel skills
• Strong Customer Service focus
• Knowledge of SAP HR is desirable
• Knowledge and experience of HR processes, policies, instruments and systems is desirable
• Experience of working cross-function
• Ability to work independently and able to adopt a proactive approach
• Previous office experience
• CIPD qualification
• HR Management/Business Management degree
• German or Hungarian languages would be an advantage
Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and providers of premium services.
Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.
Hays are recruiting for an exciting opportunity for an HR Services Administrator to join our client on a temporary basis.
Location: Oxford
Assignment type: Temporary, ongoing basis where you will be engaged via Hays
Working environment: 3 days in the office, 2 days at home
Hours per week: 37
Pay type: Competitive hourly pay rate
The main focus for this role is going to be data inputting, so attention to detail and ability to work independently are important.
Roles and responsibilities
Query Management
Act as first point of contact for employees on HR Services related topics both via Email and Telephone.
Provide accurate and timely resolution to queries based on company policy and procedures.
Track queries within the ticketing system
Forward employee complex inquiries with regard to Payroll, Benefits or Data management to back-office specialists when in-depth functional knowledge is required.
Ensure all queries are resolved within the given SLA.
Requests
Complete HR-related requests with a focus on personal administration, e.g. creating certificates, sending payslips, references, maintaining employee personnel and job-related data, archiving data/employee files.
Employee Data Changes
Use SAP workflows to process employee job-related changes, including loading new starters, leavers, promotions and working time changes.
Contract and Letter creation
Create new starter contracts, leaver letters, promotion letters and any other contractual documents.
Ensuring documents are posted and emailed in accordance with SLA.
Maintaining HR Portal
Ensure that all content on the HR Portal is regularly checked for accuracy.
Update documents/content as required and upload to Portal
Maintaining a knowledge base
Update and maintain the knowledge base of employee queries to ensure all potential questions can be answered and that policy and contacts are up-to-date.
HR Reporting
Any ad-hoc reporting required by UK business
Standard Employment Referencing Checks
Including credit checks, using online systems
Document Management
Works with service providers, legal and HRM to identify any required changes to documents in CCM. Makes relevant changes in contract management tools.
General Administration
All general office admin duties which include archiving, organisation, correspondence, agendas, minutes, post etc.
Stationary Ordering – ensures there is always sufficient stock of headed paper, envelopes, Payslips, P60’s etc.
SAP Access Approvals
Ensure that roles requested are realistic in relation to the individual’s position and department within the business.
Invoices
Timely and accurate processing of invoices, payments and cross-charging to support effective budget management & reporting
Impact on innovations and changes
Maintaining consistent and accurate service to all UK sites in line with the internal SLA.
Work effectively with other colleagues both within the PM-83 team, the wider HR team and IT functions (both UK and abroad) to ensure an efficient and effective service to all.
What you’ll need to succeed
• Good analytical skills and organised in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Attention to detail and precision oriented
• Good Excel skills
• Strong Customer Service focus
• Knowledge of SAP HR is desirable
• Knowledge and experience of HR processes, policies, instruments and systems is desirable
• Experience of working cross-function
• Ability to work independently and able to adopt a proactive approach
• Previous office experience
• CIPD qualification
• HR Management/Business Management degree
• German or Hungarian languages would be an advantage
