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Job Title: Insurance Administrator

Location: Head Office, Linwood

Hours: Monday to Friday, 9am – 5pm (37.5 hours/week, 30-minute unpaid break)
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About the Role
Our client is seeking a proactive and detail-oriented Insurance Administrator to join our dynamic insurance team. This is a fantastic opportunity for someone with a background in motor insurance claims handling who thrives in a fast-paced environment and enjoys working collaboratively.
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Key Responsibilities
•Process new motor and general insurance claims efficiently and accurately
•Update internal insurance systems and maintain accurate records
•Liaise with depot teams to gather and relay claims information
•Handle incoming calls, emails, and correspondence as directed by the Insurance Manager and Senior Insurance Advisor
•Maintain and organise insurance files, including scanning and photocopying
•Update the Motor Insurance Database and manage the temporary vehicle register
•Assist with subcontractor documentation and driving licence checks
•Coordinate engineering inspection appointments
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About You:
We’re looking for someone who brings a combination of experience, enthusiasm, and attention to detail. The ideal candidate will have:

•Effective interpersonal and communication skills
•Previous experience in motor claims handling (preferred)
•High level of accuracy and attention to detail
•Ability to work independently and as part of a team
•Strong organisational and time management skills
•Proficiency in IT systems, including Microsoft Office
•A flexible and adaptable approach to changing priorities
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Experience Required
Previous experience in commercial motor insurance claims handling from initiation to settlement is highly desirable, along with strong administrative capabilities.

What you need to do now

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