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• Maintain the daily end-of-day dashboard, monitor KRIs, and provide insightful commentary on areas of concern.
• Analyse monthly KRIs and ensure SLA compliance reporting in Archer.
• Conduct periodic trend analysis and support trigger accuracy and appropriateness.
• Align strategic control frameworks across Operations.
• Collaborate with Operations teams to identify and remediate inefficiencies, control weaknesses, and procedural gaps.
• Ensure accurate risk and control representation within Archer.
• Facilitate timely and accurate risk event submissions per ORM guidelines.
• Manage policy/procedure attestation cycles and lead reviews when necessary.
• Support thematic risk reviews and contribute to issue resolution.
• Oversee Supervisory Toolkit semi-annual reviews.
• Compile and report metrics for monthly Operations Control meetings, including minute/action tracking.
• Deliver Management Information reports per schedule or as required.
• Monitor and escalate aged breaks and exceptions.
• Analyse post-trade amendments for Committee reporting.

• Provide operational support for Nostro and Depot reconciliations.
• Develop daily and weekly MI on break ageing profiles.
• Investigate and resolve outstanding items in collaboration with production teams.

• Strong understanding of operational risk and control frameworks.
• Experience with Archer Operational Risk systems and reconciliation processes (Nostro/Depot).
• Analytical mindset with confidence producing Management Information and trend analysis.
• Excellent communication, organisational, and stakeholder engagement skills.
• Comfortable working independently while collaborating across teams.

What you need to do now

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