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Find and Apply for Call Centre Operations Management Jobs

  • Job type

    Permanent
  • Location

    United Kingdom - remote
  • Working Pattern

    Full-time
  • Specialism

    Cloud
  • Industry

    Technology & Internet Services
  • Pay

    Around the £110k mark + great benefits

Data Centre Operations Manager - £110k – fully remote

Data Centre Operations Manager
Permanent – £100k - £110k + strong benefits
Location: Remote

Your new company

I’m currently looking for a Data Centre Operations Manager to join a genuinely exciting business with great growth plans and execution so far. It’s a rare opportunity to join a fast-scaling technology organisation at the forefront of AI and high-performance computing infrastructure. With a bold vision to deploy 3GW of data centre capacity by 2030, the company is building the physical backbone for a new generation of compute-intensive workloads. The business is an NVIDIA Cloud Partner and is a key organisation in the global on-demand GPU market.

Your new role


As Data Centre Operations Manager, you are the guardian of operational excellence across the data centre portfolio. This is a hands-on leadership role requiring someone who can manage the critical balance between uptime, efficiency, compliance, and continuous improvement in a demanding 24x7 environment.

You will be responsible for the day-to-day performance of the data centre facilities, ensuring the AI and HPC infrastructure runs reliably, efficiently, and safely. You'll build and lead operational teams, implement world-class procedures, and drive the operational discipline that enables delivery on its commitments to customers. Key parts of the role:

  • Deliver Operational Leadership and Excellence: Ensure maximum uptime, efficiency, and reliability.
  • Build High-Performing Teams: Recruit, train, and lead teams of engineers and technicians.
  • Drive Continuous Improvement: Implement operational frameworks and improvement initiatives that enhance efficiency, sustainability, reliability, and cost-effectiveness.
  • Standards & Procedures: Implement and enforce standard operating procedures (SOPs), maintenance schedules, and incident response protocols
  • Systems & Asset Management: Ensure the integrity and accuracy of data within the Data Centre Infrastructure Management (DCIM) system, including asset tracking, environmental monitoring, and capacity planning
  • Vendor & Stakeholder Management: Manage vendor and contractor relationships, including maintenance providers, equipment suppliers, and service partners

What you'll need to succeed


  • 3+ years’ experience in managing multi-site or hyperscale data centre operations, with 5–8 years of experience in data centre operations or facilities management.
  • A strong understanding of data centre systems, including electrical, mechanical, HVAC, UPS, generators, fire suppression, and structured cabling
  • Solid knowledge of IT infrastructure (servers, storage, network equipment, GPU clusters) and its interaction with facility systems
  • Demonstrable ability to build, mentor, and lead operational teams in high-uptime, SLA-driven, 24x7 environments
  • Proficiency in DCIM tools and asset management systems for monitoring, capacity planning, operational reporting and conducting asset audits.
  • Hands-on experience with critical infrastructure systems and routine maintenance procedures
  • Expert knowledge of industry standards and best practices (ISO 27001, ISO 50001, ASHRAE, Uptime Institute Tier Standards)
  • Excellent communication, organisational, problem-solving, leadership and interpersonal skills.
  • Strong communication skills with the ability to manage stakeholders and coordinate across departments
  • Bachelor's degree in Electrical, Mechanical, or Computer Engineering, Information Technology, or related discipline
  • Master's degree in Engineering, IT Management, or related field
  • Professional certifications: CDCP (Certified Data Centre Professional), CDCS (Certified Data Centre Specialist), BICSI DCDC, or PMP

What you'll get in return

  • Strong salary (Up to £110k) and benefits
  • Share options and long-term incentives
  • Unlimited holiday policy
  • 100% remote working with flexible hours
  • A culture of internal promotion and career development
  • Enhanced family-friendly policies

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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