Explore and Apply for Working From Home jobs in London, United Kingdom

Your new company

Your new role

• Responding to home ownership and leasehold related queries from internal and external stakeholders and customers, by email and over the phone.
• Processing refunds.
• Manning the central Home Ownership Services inbox.
• Providing initial advice and guidance to internal and stakeholders on home ownership & leasehold related matters.
• Inputting data and management of digital records – ensuring all information held is accurate and up to date.
• Our Leasehold & Commercial Manager, Chantel, describes the role as “interesting work where every day is different”. You'll be joining a supportive and collaborative environment where you can utilise your customer service skills whilst gaining exposure to Leasehold activities.

What you'll need to succeed

You will bring experience in providing administrative support and be comfortable using a range of Microsoft applications, including Excel, with the ability to quickly learn internal systems. You will feel confident engaging with a wide range of customers and stakeholders, consistently delivering excellent customer service, while being supported to develop your technical knowledge in property maintenance and repairs.

What you'll get in return

This role follows a hybrid working pattern, with a minimum of three days per week in the office and two days working from home. The full-time equivalent salary is £27,953.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.