Job type
TemporaryLocation
StockportWorking Pattern
Full-timeSpecialism
Social HousingIndustry
ConstructionPay
£15/£17 Per Hour
Homeless Support Officer – Needed ASAP
Homeless Support Officer – Needed ASAP
£15–£16 per hour • 37 hours per week • Full‑time • Enhanced DBS required
Rolling 6‑week rota • Lone working involved
Your new company
You’ll be joining a dedicated Housing Association providing safe, stable accommodation and personalised support to individuals experiencing homelessness.
The service operates across a single scheme made up of HMO units and self‑contained flats, offering both on‑site and off‑site support.
You’ll be part of a tight, resilient team of five (usually six) who work collaboratively to manage risk, respond to crisis situations and help residents move towards independence.
The service operates across a single scheme made up of HMO units and self‑contained flats, offering both on‑site and off‑site support.
You’ll be part of a tight, resilient team of five (usually six) who work collaboratively to manage risk, respond to crisis situations and help residents move towards independence.
Your new role
As a Homeless Support Officer, you’ll deliver day‑to‑day housing support, crisis management and safeguarding‑led interventions for residents with a range of complex needs.
Your responsibilities will include:
- Lone working across the scheme and the community
- Managing crisis situations and escalating risks appropriately
- Supporting residents with tenancy sustainment, budgeting, wellbeing and life skills
- Completing welfare checks, safety checks and accurate case notes
- Working with partner agencies to secure positive outcomes
- Maintaining professional boundaries and promoting independence
Rota pattern (6‑week rolling):
- Weeks 1–5:
- 8am–4pm
- 2pm–10pm
- Week 6 (1 in 6 weekends):
- Mon–Fri: 10am–5:30pm (Thursday = rest day)
- Sat & Sun: 9am–7pm
What you’ll need to succeed
- Experience supporting vulnerable adults, ideally within homelessness, supported housing or community‑based services
- Confidence with lone working, crisis response and risk management
- Strong communication skills and the ability to build trust with residents
- A resilient, calm and solution‑focused approach
- Ability to work as part of a rota‑based team
- Enhanced DBS
What you’ll get in return
- £15–£16 per hour (PAYE or Umbrella)
- A stable 37‑hour week on a predictable rota
- Support from an experienced, friendly team
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
