Job type
PermanentLocation
LondonWorking Pattern
Flexible Working,Full-timeSpecialism
Hr GeneralistIndustry
Charities & Not For ProfitPay
32802
People Advisor | London | Hybrid | Permanent | Healthcare Charity | ASAP Start
Your new company
Join a nationally recognised, values-led organisation dedicated to supporting individuals and communities across the UK. You'll be part of a collaborative People team that places employee wellbeing, inclusion, and continuous improvement at the heart of everything it does. This is an opportunity to work within a supportive environment where your expertise will directly contribute to delivering an outstanding people service.
Your new role
What you'll need to succeed
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Join a nationally recognised, values-led organisation dedicated to supporting individuals and communities across the UK. You'll be part of a collaborative People team that places employee wellbeing, inclusion, and continuous improvement at the heart of everything it does. This is an opportunity to work within a supportive environment where your expertise will directly contribute to delivering an outstanding people service.
Your new role
As a People Shared Service Advisor, you will be the first point of contact for a wide range of HR and employment relations queries, providing timely, professional, and customer-focused advice to managers and employees.
You'll manage a high volume of enquiries covering areas such as sickness absence, maternity and paternity leave, flexible working requests, reasonable adjustments, support and action plans, recruitment queries, and HR policies and procedures.
Alongside handling day-to-day advisory matters, you will triage incoming employee relations cases, identifying risk and escalating more complex issues, including gross misconduct, suspension, formal disciplinary, grievance, and capability matters, to the appropriate People Shared Service Specialist.
You will maintain accurate records on HR systems, support organisational change initiatives and TUPE processes where required, and work closely with colleagues across HR, Payroll, Recruitment, and wider business functions to deliver an efficient and effective People service.
What you'll need to succeed
- At least 12 months' experience in an HR Advisory, HR Assistant, or HR Shared Services role.
- Experience managing a high volume of HR queries in a fast-paced environment.
- A good understanding of UK employment legislation and HR best practice.
- Confidence advising managers and employees on a broad range of people-related matters.
- Strong organisational skills with the ability to prioritise competing demands effectively.
- Excellent verbal and written communication skills.
- Experience handling employee relations matters, including sickness absence and policy-related enquiries.
- The ability to assess risk, make informed decisions, and escalate complex cases appropriately.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
