We're looking to recruit a Housing Officer with experience of Anti-Social Behaviour case management in Liverpool on a full-time, temporary contract for a minimum of 3 months, paying up to £22.50 per hour with hybrid working.

Your new role

• Managing own caseload of low to medium level ASB and tenancy breach cases including carrying out investigations, gathering evidence and preparing legal casework

• Dealing with abandonments, relationship breakdowns, unauthorised occupation, tenancy fraud and dealing with failures to allow access

• Attending accompanied viewings with prospective tenants, carrying out tenancy audits, exchange inspections, tenancy reviews and attending evictions

• Identifying customers at risk of tenancy failure, undertaking assessment of needs and implementing positive interventions or signposting to external support agencies to ensure tenancy sustainment

• Prepare and serve notices for breaches of tenancy, attending evictions, issuing warnings and other early intervention tools to reduce risk

• Responding to general enquiries or complaints from customers, stakeholders and local MPs

• Discharging all legal, regulatory and insurance duties regarding properties within your portfolio

What you'll need to succeed

• Proven experience of managing housing stock and delivering key housing & tenancy management functions to customers

• Experience of managing caseloads of anti-social behaviour and tenancy breaches, gathering evidence, preparing legal casework

• Good knowledge of housing legislation and best practice

• Strong communication and interpersonal skills with the ability to communicate effectively with individuals at all levels, including vulnerable tenants

• Driving licence with access to own vehicle with valid business insurance

What you'll get in return

• Weekly pay

• Competitive hourly rates

• Option to be paid PAYE or Umbrella

• Hybrid working

• Mileage reimbursement

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.