Job type
PermanentLocation
SheffieldWorking Pattern
Full-timeSpecialism
ConstructionIndustry
ConstructionPay
£29,093 - £31,586
Tenancy Sustainment Officer - Sheffield - Perm - £29,093 - £31,586
Your new company
You will be working for a large social housing company as a tenancy Enforcement Support Officer in the Sheffield area.
Your new role
Accurate collation and analysis of a variety of data to provide performance reports and to inform policy decision and interventions - including quality monitoring across the service.
Accessing and analysing information held on computer systems, customer satisfaction surveys and case files.
Maintain links with service partners and local communities to ensure that quantitative and qualitative data are shared and used to inform plans and strategies
Provide practical guidance and support in the development of strategies and delivery plans, including reviewing existing policy context, providing evidence and policy options appraisals and engaging with stakeholders
Assisting with policy/procedure, system development and training for ASB and Tenancy Management functions
Input, maintain, locate and retrieve sensitive data using computerised and manual systems
Accurate collation of information of a sensitive nature in relation to safeguarding meetings
Produce quality documents using a range of IT applications
Maintain and update administrative records accurately and produce information as required, including update of customer codes on computer systems
Ensure all relevant policies and procedures are followed for the storage and transmission of sensitive data
Provide an efficient and effective advice service to internal and external customers, including information in relation to risk assessments
Prioritise and organise your own workload
Contribute to team work to ensure service delivery priorities are met
Maintain strong, positive working relationships and provide help and assistance to internal teams and external partner agencies including Police, Probation and the Prison Service
Any related duties and responsibilities as may arise
All duties and responsibilities should be carried out in accordance with agreed Council policy and procedures, in particular, the Council’s policies on Equal Opportunities and Health & Safety
Job Purpose
- To provide a point of contact for internal teams and external agencies for sharing sensitive information
- To ensure accurate statistics and data are collated for performance monitoring purposes, and that information is collated and shared appropriately with the relevant services and stakeholders
- To provide efficient and effective customer service, administrative and financial support
The role is a Perm role and the salary is £29,093 - £31,586.
You will be working 37 hours a week Monday to Friday.
What you'll need to succeed
Ability to communicate clearly and accurately, both verbally and in writing
Competent IT skills.
Ability to analyse and interpret statistical information to produce clear and concise reports
Ability to establish, maintain and develop effective working relationships with internal and external partners
Proven organisational skills with the ability to work to deadlines and prioritise workWhat you'll get in return
Weekly pay
Competitive Salary
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
