Find and Apply for Tenancy Sustainment Officer Jobs

We're excited to be recruiting a Tenancy Support Officer in the Wirral on a full-time, temp to perm contract. Our client provide intensive housing management and tenancy support to vulnerable adults with varying levels of needs and backgrounds including mental health & learning disabilities.

This is a hybrid role where you will be required to travel to your property portfolio daily, so a driving licence with access to your own vehicle and valid business insurance is essential.

Your new role

• Delivering housing management functions including voids and lettings, property inspections, rent/service charge arrears management and dealing with all anti-social behaviour, safeguarding and other tenancy breaches

• Conducting regular health & safety checks and property inspections, identifying issues, logging repairs and facilitating access for contractors

• Ensuring Housing Benefit claims are completed upon sign up of tenancy, assisting colleagues to obtain any documents required from tenants

• Ensuring all safeguarding, ASB, nuisance and other tenancy breach reports are logged, investigated and resolved efficiently and effectively

• Completing and reviewing support plans/risk assessments with tenants, working in partnership with care providers

• Participating in stakeholder meetings and providing daily, weekly and monthly reports to Senior Management

What you'll need to succeed

• At least 6 months' experience of working with vulnerable adults in a supported/social housing setting, delivering housing and tenancy management functions

• An understanding of various mental health diagnoses and learning disabilities

• Experience of completing risk assessments & support plans

• Knowledge and understanding of housing & tenancy management law, legislation and best practice

• Driving licence with access to own vehicle and valid business insurance and able to commute to the Wirral daily

What you'll get in return

• Weekly pay

• Temp to perm opportunity after 6 months agency

• Option to be paid PAYE or Umbrella

• Hybrid working opportunity with mileage reimbursement

• Competitive salary

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.