Explore and Apply for Technician jobs in Norwich, United Kingdom

Join a leading independent technology company as a Technician 3.

Job Overview:
The Deskside Support Personnel will provide hands-on, onsite technical support to end users.
The role ensures efficient resolution of IT issues, smooth operation of user devices, and high-quality customer service within a fast-paced environment.

Tittle: Technician 3
Location: London
Rate: PAYE – £19.85/hr (Basic) or UMB – £25.77/hr (Under IR35)
Start/End Date: 26-Jan-26 to 25-Sep-26
Duration: Mon-Fri 09:00 -05:30PM

Key Responsibilities

• Deliver face-to-face deskside support for hardware, software, and network-related issues.
• Install, configure, and troubleshoot desktops, laptops, mobile devices, and peripherals.
• Support Windows OS, user applications, and standard corporate tools.
• Manage incidents, service requests, and escalations in line with SLAs.
• Assist with asset management, device replacements, and routine maintenance.
• Collaborate with wider IT teams to ensure continuity of service.

Requirements

• Strong experience in deskside or onsite IT support.
• Solid knowledge of Windows environments, hardware troubleshooting, and common enterprise applications.
• Excellent communication, customer service, and problem-solving skills.
• Ability to work independently onsite in a structured environment.

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.

If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.
We look forward to speaking to you!