Job type
ContractLocation
CatterickWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Government & Public ServicesPay
£19.85/hour PAYE OR £25.77/hour UMB
Government Contract Role: Technician Level 3 – Catterick
Join a leading independent technology and services provider as a Technician 3
Job Overview: Seeking an on‑site IT support technician to support a laptop refresh project. Role includes preparing and refreshing devices, managing device handovers, updating workflow records, and assisting users during migration. SC clearance required.
- Location: Catterick
- Contract: 2nd March’26 – 31st March’26
- Mandatory check: SC Clearance
- Pay Rates:
- Umbrella Rate: £25.77/hour (via a Hays approved umbrella company).
- PAYE Basic Rate: £19.85/hour
- Hours: 37.5 hours a week. Monday – Friday.
- Time: 9:00 AM – 5:30 PM
Key Responsibilities:
- Migration Set-up
- Set-up Refresh Clinic
- Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location.
- Login to any system as required via device(s) provided by the contractor’s engineer and Site Manager and under their instructions.
- Refresh laptops
- Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes
- Handover and collect the correct number of devices each in accordance with the migration schedule.
- Correctly update the Contractor’s workflow management system at all relevant steps
- Report issues arising from migration activity promptly and accurately to the contractor engineer and Site Manager.
- Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer.
- Conduct manual stock checks daily and report findings to the contractor engineer and site manager.
- Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and, in accordance with the device Designation Rules, mark the outside of the box to indicate whether it is for “disposal” or for refurbishment.
- At the end of each day, they move all the devices and equipment into the onsite storage location.
- Must be SC Cleared
Key Requirements:
Candidates must be SC cleared
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
