Job type
ContractLocation
BristolWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
PAYE – £14.54/hr (Basic) and UMB – £18.87/hr
Hays Contract Role | Technician 2 – Bristol
Join a leading independent technology and services provider as a Technician 2
Job Overview:
Resources will provide deskside and floorwalking support to our client colleagues during the migration from Zoom to Microsoft Teams. This includes end-user assistance, coaching, “how do I?” guidance, and adoption support following induction training delivered by QA trainers. The resource may work in tandem with another technician floorwalking on site, and a local resource can be used.
Location: Bristol
Daily Rate: PAYE – £14.54/hr (Basic) and UMB – £18.87/hr
Contract Length: 5 Months
Start Date: 29-Oct-2025 to 27-Mar-2026
Key Responsibilities
- Support colleagues with Microsoft Teams queries such as:
- Setting up/joining meetings, calls, and chat
- Sharing and collaborating on documents in Teams
- Troubleshooting login or MFA issues
- Fixing Teams/Outlook calendar integration
- Resolve end-user issues (audio/video not working, connectivity problems, app crashes, sync errors).
- Coach colleagues on “how do I?” questions (e.g. sharing screens, adjusting notifications, using the mobile app).
- Direct users to self-serve resources and digital training content.
- Capture recurring issues and knowledge gaps to feed back to the project team.
- Carry out other related support tasks as required.
Additional Details
- Week 1 – one day online induction for engineers – 27/10/25 (30th or 31st).
- 'Normal' work begins at 03/11/25.
- There will be a pause in work from 08/12/25, resuming on 19/01/26.
How to Apply:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
