Filter Results

  • Filter by Pay
  • Filter by Job Type
  • Filter by Working Pattern
  • Filter by Distance From
  • Filter by Industry

Find and Apply for Technical Support Specialist Jobs

  • Job type

    Permanent
  • Location

    Stockport
  • Working Pattern

    Full-time
  • Specialism

    Customer Services
  • Industry

    Manufacturing & Production
  • Pay

    Up to £32,000

Permanent Product Support Specialist based in Stockport

Your new company

This well-established manufacturer is known for its high-quality, technically advanced products. Their systems are intricate, interconnected, and used across a wide range of industries. They have a strong reputation for innovation and customer service and are now looking for a Product Support Specialist to join their growing team.

Your new role

  • Providing expert technical support to installers and customers over the phone
  • Diagnosing and resolving complex product issues involving multiple systems and components
  • Managing product returns and investigating root causes of fault
  • Acting as a calm, knowledgeable voice for customers, especially when they’re under pressure
  • Collaborating with internal teams to ensure issues are resolved efficiently and thoroughly

What you'll need to succeed

  • A solid mechanical or technical background, ideally from the motor trade or field-based repair work
  • Strong problem-solving skills and a methodical approach to troubleshooting
  • Excellent communication skills and the ability to stay calm under pressure
  • Empathy, and the confidence to handle challenging conversations
  • A willingness to learn and adapt in a fast-paced technical environment

What you'll get in return

  • Competitive salary of £27,000 – £32,000
  • Excellent package including: 25 days holiday + bank holidays, company pension scheme, p rivate medical insurance and more
  • A supportive team and a role where your experience makes a real difference

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Get job alerts for this search

Be the first to hear about jobs which match your search criteria