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Your new company

Hays is proud to be working with a leading organisation that provides essential support to individuals affected by domestic abuse. This is a fantastic opportunity to join a values-driven team committed to making a real difference in the lives of vulnerable people across Bath & Northeast Somerset.

Your new role

As Team Leader – Domestic Abuse (DVA), you will lead a local team delivering trauma-informed, person-centred support to clients. You’ll ensure staff are well-supported through regular supervision and contribute to service improvements and compliance.

Key Duties Include:

- Deliver regular supervisions and check-ins to ensure team members feel supported.
- Manage a caseload of clients offering tailored, trauma-informed support.
- Provide clients with accurate advice, information, and an enabling service to support their independence.
- Maintain clear, accurate, and up-to-date client records in line with service standards.
- Promote client involvement and feedback to shape service delivery.
- Collaborate with external agencies to maximise opportunities for clients.
- Respond to safeguarding concerns and incidents professionally.
- Support volunteers and mentor social work students.
- Participate in the out-of-hours on-call rota.

Location: Bath & Northeast Somerset
Salary: £27,810 per year
Hours: 37.5 hours per week
Contract: Permanent

What you'll need to succeed

- Experience and understanding of working with vulnerable individuals and/or socially excluded people.
- Ability to communicate effectively with colleagues and external agencies.
- Strong organisational skills and the ability to manage and supervise workloads.
- A flexible, proactive, and solutions-focused approach.
- A valid driving licence and access to your own vehicle (business insurance required).
-An Enhanced DBS.

What you'll get in return

- A rewarding opportunity to lead a passionate team making a real impact in the community.
- Competitive salary and permanent contract.
- Supportive working environment with ongoing training and development.
- Flexible working arrangements and a commitment to staff wellbeing.
- The chance to be part of a forward-thinking organisation that values innovation and inclusion.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.