Job type
PermanentLocation
NorwichWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
Pays up to £40,000pa
Junior Systems Administrator, Remote Working, Fantastic Growth Company
Your new company
Our client is a small, specialist team focused on delivering a wide range of high-quality IT solutions. The team currently consists of two people, and you will report directly to the Director, working in a collaborative yet autonomous environment.
Your new role
We are looking for a Systems Administrator & Support Assistant to manage and support the organisation’s internal IT environment as well as one of its clients. This role combines hands-on user support with infrastructure administration, with a strong emphasis on security, reliability, and clear documentation. You will be responsible for maintaining a modern Microsoft-based workplace while supporting a growing team of approximately 80 employees across multiple departments.
Key responsibilities:
- Administer and maintain Windows-based environments and Microsoft 365 services.
- Manage users, devices, policies, and compliance through Microsoft Intune
- Provide day-to-day technical support to employees across multiple departments
- Maintain strong security practices, including access control, endpoint protection, and system hardening
- Manage and support virtualised infrastructure environments
- Assist with deployment and maintenance of Docker-based services where required
- Monitor systems using log aggregation and infrastructure monitoring tools
- Maintain accurate, structured documentation for all systems, configurations, and support processes
- Support onboarding and offboarding workflows, including device provisioning and account lifecycle management
- Troubleshoot hardware, software, networking, and productivity tool issues
Tools & Technology Environment:
- Windows
- Microsoft 365
- Microsoft Intune
- Docker
- XCP-ng / Virtualisation platforms
- Log aggregation and monitoring tools
- Identity and access management tools
- Internal documentation systems
What you'll need to succeed
- Strong administration experience with Windows environments
- Advanced Microsoft 365 administration experience
- Hands-on experience with Microsoft Intune device and policy management
- Experience managing IT environments for approximately 50–100 users
- Familiarity with virtualisation platforms, including XCP-ng or similar
- Working knowledge of Docker and containerised services
- Experience using log aggregation platforms and monitoring tools
- Strong understanding of security best practices and endpoint management
- Demonstrated ability to produce clear and maintainable technical documentation
- PowerShell scripting or basic automation experience
- Familiarity with identity and access management concepts
- Experience working in small teams with broad operational responsibilities
- Understanding of networking fundamentals and troubleshooting
- Strong organisational skills and attention to detail
- Clear communication with technical and non-technical stakeholders
- Security-focused mindset with a proactive approach to risk reduction
- Ability to prioritise support tasks while contributing to longer-term improvements
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
