• Create business and user value by undertaking complex software engineering programmes and projects which create, integrate, and enhance back office and customer-facing systems and solutions to improve performance and service delivery.
• Implement software development standards, mechanisms, frameworks, and processes to ensure that our in-house software development is of the highest quality, highly available, usable, and shareable by rigorous standard setting, testing and quality controls using the best of modern frameworks and using modern processes like test-driven development and pair programming.
• Develop quality code for the build and deployment of contact centres, working to standards alongside an experienced team
• Confidently work with AWS Key Features:
  Amazon Connect, Lex (Voicebots), DynamoDB, S3, Contact Flows, IAM, Cloudwatch, CloudFormation
• Develop using Python and other languages
• Work with Terraform for reusable builds
• Proficiency in writing Lambda functions using Node.js
• Build and maintain integrations with external systems using APIs
• Use best practices such as TDD, CI/CD, and Pair Programming in an agile development environment
• Create, contribute to, and update technical documentation
• Work with clients to share learning on build and integrations
• Understand core security principles

What you need to do now

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