Explore and Apply for Service Manager jobs in London, United Kingdom

• Working Pattern: Full-time, 35 hours per week
• Contract: Permanent
• Flexibility: Required to work flexibly, including during school holidays and occasional evenings for meetings or events
• Reports to: Headteacher
• Line Management: Responsible for all support staff (excluding SEND and teaching departments), including:
  • Operations Manager
  • HR Manager

• Provide strategic leadership of the school’s business functions to support student development
• Advise the Headteacher and Governors on financial planning and business operations
• Ensure compliance with statutory regulations and deliver high-quality support services
• Act as a full member of the Senior Leadership Team

• Contribute to the strategic direction and development of the school
• Collaborate with partner schools and external organisations
• Lead and manage business functions including finance, HR, premises, ICT, data, and administration
• Develop and implement effective systems and procedures to ensure service continuity and efficiency
• Promote a strong customer service ethos across all support teams

• Lead the preparation and monitoring of annual and long-term budgets
• Ensure compliance with financial regulations and best value procurement
• Provide financial reports and business cases to SLT and Governors
• Oversee payroll, pensions, and year-end accounts
• Liaise with auditors and manage internal audit processes

• Work with the HR Manager to ensure effective HR operations
• Provide advice on HR matters to staff and governors
• Oversee recruitment, induction, and staff development
• Manage casework including attendance, capability, and disciplinary issues

• Ensure effective clerking and administrative support for the Governing Body and its committees

• Oversee the Operations Manager and ensure effective estate management
• Maintain and develop the school site to meet operational and safety standards
• Manage contracts for catering, cleaning, grounds maintenance, and other services
• Lead on energy efficiency and sustainability initiatives
• Ensure the school remains operational during adverse weather

• Act as the Fire Safety Lead and oversee the Health & Safety Policy
• Provide training and guidance to staff on H&S responsibilities
• Implement internal audits and accident reporting procedures
• Ensure compliance across all extended services

• Develop and maintain systems to identify, assess, and mitigate risks
• Secure external advice where necessary to support compliance and best practice

• Proven experience in school business leadership or a similar role
• Strong financial acumen and understanding of education funding
• Excellent leadership, communication, and organisational skills
• Ability to work collaboratively and strategically within a senior team

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